It's likely that you found this site because your eyes have been damaged by eye surgery or you're considering surgery at an Optical Express clinic - or perhaps you are/were an OE employee.
Whatever the reason for your visit we hope you'll find some useful information and perhaps add details of your own experiences to help others.
If you are considering surgery PLEASE read some of the True Stories from damaged Optical Express patients before taking the risk!
NB: Patients currently in litigation will have their stories updated when legal process is completed.
When a 'gagging order' is not enforced, we will publicise the outcome. However, as can be seen in the OE agreement sent to Sheena McNabb (True Stories), this is a condition often applied to an out of court settlement.
Because of the practical help offered to steadily growing numbers of damaged patients contacting OERML, Optical Express desperately tried to silence the author of this site, Sasha Rodoy, Campaigner for government legislation for the refractive eye surgery industry. (See OERML Domain Name Victory link)
Serious threats were made (police involved) with abusive and anonymous comments regularly posted on a forum (now closed) in frantic attempts to discredit Sasha, libeling that her free advisory service My Beautiful Eyes damaged people's chances of compensation. In fact, it is only thanks to MBE's intervention that so many people have been helped with refunds, paid referrals to independent surgeons, retreatments and free legal advice from specialist lawyers.
With approximately 5,500 visitors every month this site has cost Optical Express an astronomical amount of money and a lot of bad publicity. As a result Optical Express made a "corporate decision" to ban Sasha from accompanying her numerous MBE clients to their consultations with Professor Jan Venter @ OE's Harley Street Complex Cases Management Team Clinic.
Optical Express are also now refusing their damaged patients paid referrals to independent surgeons AND charge same patients £50 fee for their medical records - previously provided at no cost.
CEO David Moulsdale recently rescued his company from bankruptcy, buying its £30 million debt to the RBS for an alleged 20% of its value, partly funded by Sir Tom Hunter according to reports. Understandably OE's finances are likely stretched to breaking point.
In March 2012, Optical Express employee and 'troubleshooter', Patrick James Green, was recorded offering a bribe to Sasha on behalf of his employer David Moulsdale. Having asked how much it was worth for her to give up her campaign for government legislation, Sasha replied, "Not for a million pounds!". (See Patrick James Green link)
Later that year information was provided detailing a poster in Optical Express staff rooms which displayed a nameless image of Sasha lifted from a YouTube video, claiming she was using stolen credit cards in OE stores with instructions advising staff not to approach her but to contact Stephen Hannan, OE's Clinical Services Director. Lawyers were involved.
To read Sasha's personal updates check OERML Blog and visit Optical Express Ruined My Life Facebook for recent news and photos: www.facebook.com/OpticalExpressRuinedMyLife
If you have problems related to any other refractive eye surgery clinic, please contact My Beautiful Eyes advisory service: http://www.mybeautifuleyes.co.uk.
Your privacy is assured and confidentiality guaranteed...