General Chat

I booked by laser eye surgery with OE at the end of April for my surgery on May 30th at the Leeds branch of OE (Airedale House).

I must admit, I was rather nervous and certainly after stumbling across this website a few days later, I almost considered cancelling it.

I'm glad that I didn't. The results have been fantastic and quite frankly, getting better.

Whilst I understand that people have suffered from complications in the past, I would say to any perspective patient... all surgery carries risks. If you balance the bad against the good, the successful, problem-free surgery will heavily outweigh the bad.
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admin: It's good to hear that your eyes are so good only 4 days after surgery.

However, I fail to understand why you're posting your [strike]prospective[/strike] - oops,I mean perspective - here, which is quite frankly an insult to the thousands who are suffering with irreparable and debilitating damage to their eyes thanks to Optical Express!

I suggest you take your glowing review and [strike]stick it[/strike] - oops, I mean post it - on the Optical Express website where negative posts are not allowed, or perhaps on one of the many corrupt review sites like Trustpilot, where OE's busy IT team post under aliases.

I have just been given Alphagan drops by OE at their Harley Street branch to prevent night time glare. Has anyone had any experience with these drops?

Price now at £595, but nothing else changed

www.standard.co.uk/business/business-new...-ripoff-9381779.html

You might find this article an interesting read.
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admin: I certainly did - thank you
"Incentivising telesales teams with commission based on “sale performance only”, without any reference to whether sales were made correctly."

You have been great help to me. Contribution made. Please keep up with the great work!

To every arrogant consultant, who 'covers' for other surgeons' botched surgery:

"Of all the forms of inequality, injustice in health care is the most shocking and inhumane."
Martin Luther King.

It is time that consultants realise that victims of failed eye surgery are not dirt beneath their feet, and that by refusing to help us, with honesty - and the care and support we need, they are causing us great harm and tarnishing their own reputations.

A lady I spoke to at a demo outside OE's Harley St clinic last year told me that Julian Stevens was extremely arrogant and that she suffered from double vision following refractive eye surgery with him.

I saw Julian Stevens a few years ago after OE sent me to him after they damaged my eyes.
I thought the guy was so arrogant, he looks down on folk as if it were something he stepped in. Awful man.

If Julian Stevens of Moorfields said that he would have to turn away half the people that came to him, (when Debs asked why he had thought she was a good candidate for surgery - and clearly she wasn't), then he should do just that if they are likely to be prone to dry eye!!!

This is a serious condition!

When I saw Julian Stevens, desperate to have my eyesight repaired (thanks to Optimax), I was feeling suicidal. He spent a few moments with me, even though he was aware that I had travelled all the way from Yorkshire to see him, and he then announced that nothing could be done to restore my sight.

Anyone with a drop of compassion might have given my hand a little squeeze or said "I'm sorry", or stayed with me for a moment, but he walked away, completely indifferent to the fact that tears were rolling down my face, and I was in a state of shock.

Pity, because I believe a little kindness can go a long way. Still, laser eye surgery must be a nice little earner for the NHS private trusts.

OE never fail to amuse!

They sent this to one of my clients, directing him to the Optical Express Complex Cases Clinic in Harley Street for a consultation with the recently demoted Dr Jan Venter.

For those with poor vision, this map shows OE's Harley St clinic relocated in Wimpole Street!

Btw, since someone mentioned elsewhere that Jan is not a UK professor, all trace of 'Professor' title has been expunged from OE's UK site, except for teeny weeny writing on his profile photo - which I believe has been reported to the ASA.

I bet Jan can't wait to get out of OE in July and back to his comfort zone in Sth Africa