It seems Optical Express have not changed their modus operandi one iota over the years!
1 Oct 2011 this is optical express, although we have asked on several occassions to be taken off their phone list they havent, so last time they rung they were told that to take this as final warning as the next time they phone they will be up on harrassment charges"
I received the '20/20 or your money back' flyer on 12 July 2013.
This is despite several formal requests to be removed from OEs marketing database!!
I received this message from Stephen Hannan stating that I had been removed from the database on 1 July 2013:
Thank you for your recent email which was addressed to our Chief Executive Officer.
I note from our records that our Marketing Manager sent you an email of response dated Monday 1st July. Within the content of the response email, an apology was offered and confirmation given that no further marketing literature would be sent to you.
As the most senior patient interface for the Optical Express group, I wish to take this opportunity to echo the apologies afforded by my colleague and to confirm that you will not be sent any further marketing communications.
We now consider this matter to be closed.
Stephen Hannan MCOptom
Clinical Services Director
Yet I am still getting 'win laser eye surgery' offers - insulting and unacceptable!