I had LASIK wavefront to both eyes at Optimax Manchester in November 2012. Prior to this I had -3 myopia in both eyes and very little astigmatism. I am devastated at what this surgery has done to my sight and my quality of life. I have lost quality and comfort in my vision.
My symptoms...
No clarity or sharpness to my vision especially noticeable during the daylight, this causes me severe eye strain every day. In normal daylight I have blurry vision, starbursts from car lights, I don't feel confident driving or even walking down the street, with my eyes like this I feel dizzy, which is not good especially when I have two young children to look after.
I tried many different glasses prescriptions, and eye drops, but these do nothing to help.
I raised my concerns with Optimax Manchester at various stages during the first year after surgery, and at an appointment 12 months after the surgery, the optometrist told me to just 'relax', Optimax then discharged me.
The next 12 months turned out to be the worst time of my life, unable to find any relief from my symptoms, I suffered with clinical depression.
In 2014, very unhappy, I contacted Optimax, and an appointment was made for me in July 2014 to see my LASIK surgeon, Dr Seethappa Madhusudhan. Various eye examinations were carried out and he told me that everything was normal and that I just have 'dry eyes'. He arranged for two different types of drops to be sent to my home, Lubristil Gel, and Systane. I followed the dosage instructions but the drops did not help me.
Desperately unhappy, I made contact with a doctor in America via email, and he put me in touch with Sasha Rodoy. Finally I realised that I was not alone, I had felt so alone for so long.
I requested a referal to an 'independant specialist' of my choice, however Optimax policy indicated that I must attend an appointment with the medical director Dr Amir Hamid at their London branch.
After various eye examinations Dr Hamid could not explain why I am experiencing these symptoms, and told me that everything was normal, and that I DO NOT have dry eye (this conversation was recorded).
Unhappy with the situation, I requested a second opinion with an independant specialist of my choice, Optimax proceeded to offer a referal for me to see a corneal surgeon in Manchester, Arun Brahma.
I stated again that I want to see an independant specialist of MY CHOICE. They agreed to refer me to see Prof Harminder Dua at Queens Medical Centre in Nottingham on 7th January 2015.
I need honest answers about why my vision is so poor, Optimax have told me everything is normal and two of their surgeons have given me conflicting advice about dry eye. I do not trust Optimax they have failed to tell me why I am suffering with my vision.
I met my surgeon Dr Seethappa Madhusudhan 10 minutes before the surgery, and the potential complications were not explained thoroughly.
My GP referred me to the eye hospital in Wigan, and on 24th Nov 2014 the Opthalmologist carried out tests, and confirmed that I DO NOT have a problem with dry eyes, and that I do not need any dry eye treatment.
A topograhphy was carried out and it was suggested that something could be irregular within the centre of my vision on both eyes.
January 2015 Prof Dua examined me and found 'central islands' in both of my eyes.
March 2015 Sheraz Daya examined me and diagnosed Meibomian Gland Disease and possible decentration
It is nearly 3 years now since my surgery, and now my life is such a mess, I feel my life has stopped and I am full of regret.
When things go wrong, Optimax just do not care, this is all about rich business men playing with peoples lives.
I am devastated at what this surgery has done to my sight and my quality of life. I have lost quality and comfort in my vision.
Optimax ruined my life!
I fully support Sasha Rodoy and My Beautiful Eyes Campaign as this industry needs regulating so that normal people like me can't just walk in off the high street and be sold a ‘dream’ that often goes so badly wrong.