Welcome, Guest
Username: Password: Remember me


Medical Director's Negligence/Part 1 07 Jun 2014 17:36 #181

  • Kirk
  • Kirk's Avatar
Listen to Optimax Medical Director's Negligence/Part 1 in my post dated 27th May.

Russell Ambrose & Privacy 07 Jun 2014 15:57 #182

  • Poirot
  • Poirot's Avatar
Russell Ambrose is behaving like a celebrity who courts paparazzi until caught out in dubious activities they don't want splashed all over the tabloids, then screams blue murder claiming invasion of privacy.

Ambrose is a very wealthy man who has irresponsibly posted home videos of his young child playing piano on Youtube.

But now caught out with his recorded admission that the Optimax Medical Director (Dr Malcolm Samuel) is guilty of negligence, he is screaming invasion of privacy on Youtube.

As a parent, I hope I would be more concerned that I was exploiting my child and invading (even abusing) his privacy, instead of complaining about a video that has been online for 18 months!

Moreover, it sickens me to see Ambrose trying to silence anyone who speaks out honestly about their unfortunate experience at Optimax.

If you listen to the many "Optimax Ruined My Life Sasha Rodoy" videos on Youtube it is very obvious that Optical Express are not alone in their poor treatment and mismanagement of patients.
Unfortunately Optimax is not getting enough exposure to show this. :angry:

Message from Russell Ambrose! 07 Jun 2014 12:44 #183

  • Mr Abs
  • Mr Abs's Avatar

Optimax Reviews website! 07 Jun 2014 10:28 #184

  • Mr Abs
  • Mr Abs's Avatar
Genuine reviews from real people coming soon B)


Silence is golden... 05 Jun 2014 18:34 #185

  • Poirot
  • Poirot's Avatar
What screams out here is good old fashioned bribery - compensation in return for silence!! I am amazed that Optimax posted this on Youtube!

Just a stab in the dark (bit like corneal erosions but not so painful) but I'm guessing Amanda hasn't kept her receipts for eye drops over 7 years?

Can anyone enlighten me on what "formally disputing" means?

I can understand suing her for libel or slander, which would be the way to go if she is lying, but "formally disputing" is a new one on me! :unsure:

Optimax response to critical YouTube video! 05 Jun 2014 10:58 #186

  • Mr Abs
  • Mr Abs's Avatar


Optimax Makes Contact with Damaged Patient 04 Jun 2014 15:20 #187

  • Mr Abs
  • Mr Abs's Avatar
Amanda received this email below from Optimax two days ago:

She questions what they’ve done to help her over the last 7 years as she hasn’t received so much as eye drops from Optimax.

It was only after Amanda asked Sasha Rodoy @ My Beautiful Eyes to represent her that Optimax agreed to pay for her consultation with Professor Harminder Dua. Although agreed Amanda has heard nothing more!

It is a fact that Optimax CEO Russell Ambrose totally ignored Amanda until after she had told her story on BBC 5 Live Investigates:

Amanda has asked me to publish her letter from Optimax on YouTube and ORML and will be adding her own comments after her response has been sent to Russell Ambrose!

Optimax ruined my eyes! 27 May 2014 15:48 #188

  • Henry
  • Henry's Avatar
Does anyone know of a good lawyer in Scotland so I can sue these people?

admin: No advertising allowed so if you have a recommendation please send it to me and I will forward to Henry.
This email address is being protected from spambots. You need JavaScript enabled to view it.

Optimax Patients / Aftercare 26 May 2014 23:08 #189

  • Kirk
  • Kirk's Avatar
It's about time Optimax left the playing field as they are ruining peoples lives just like OE are.

If their call centre sales staff don't don't know what MGD is they should find another job where people's vision is not put at risk.

Optimax sales staff work for commission & don't care if the person they've made money off ends up blind like Myra Pridham!

Their surgeons play with people's eyes like a computer game, programme settings in at a guess and hope to win, like Dr Malcolm Samuel who programmed the wrong laser setting and damaged Mark's eyes. All covered up with a payoff!

Optimax Patients 23 May 2014 15:07 #190

  • Anonymous
  • Anonymous's Avatar
In response to comments regarding aftercare, I too am having the same issue in terms of accessing 'comprehensive and lifetime aftercare.'

Over the 5 years that I have continued to suffer problems following LASIK surgery by Optimax, they have tried to 'lose' me out of their routine of appointments on more than one occasion. its only through sheer determination that I continue to be seen on a regular basis - not that it does me any good, but it is their duty to offer this and ensure damaged patients receive the aftercare they most definitely need!

However, be aware that once in litigation Optimax will do their utmost to limit the care they offer as well as go back on their 'lifetime aftercare' by refusing referrals to specialists and the ongoing care damaged patients need from other sources, making the problems faced so much worse - I can most definitely state that Optimax HAVE ruined my life.

My suffering goes on!!!!