If your treatment took place in any of the Irish stores, then OE are subject to Irish Data Protection laws - the max fee is €6.35
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From: "DPC Info" <
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Date: Nov 19, 2013 9:08 AM
Subject: ODPC response - 19/11/13
The Freedom of Information legislation is separate from the Data Protection Acts and as far as we are aware only applies to certain designated public bodies. In relation to your email once Optical Express has a Dublin based branch and process's personal data from there it will be subject to the
provisions of the Irish Data Protection Acts including the right of access provision.
To exercise this right you should make a written request under section 4 of the Data Protection Acts 1988 & 2003 to the branch that treated you, requesting a copy of any personal data they hold about held on computer or manual file. If there is specific information that you are seeking like in this instance emails relating to your treatment, you should include details of this in the request . You should keep a copy of your instruction and include an access fee of €6.35. Optical Express will have 40 days from the date it receives your request to provide you with a copy of your personal data. Further information on the right of access can be found at the following link:
www.dataprotection.ie/ViewDoc.asp?fn=/do.../2d.htm&CatID=17&m=r
Information Officer
Office of the Data Protection Commissioner
Canal House
Station Road
Portarlington
Co. Laois