It seems that Optical Express are now sending their ‘satisfied’ customers to post on OERML Trustpilot review page!
Earlier this year I signed up OERML with Trustpilot simply to prove a point, and also to get a better understanding of how they allow biased and untrue reviews while deleting negative and honest ones.
uk.trustpilot.com/review/opticalexpressruinedmylife.co.uk
Llewelyn1 was kind enough to give OERML a 5 star review this morning - but I didn’t invite him to post, and he’s not a verified reviewer because he has not used OERML services, nor did Trustpilot ask me to verify him!
Marketing info I received from Trustpilot included details about how they can repetitively bombard your customers with emails to post a review - these can be sent hourly until the customer gives in!
And, as Optical Express pay to use Trustpilot's automated invitation system, I find it hard to believe that Llewelyn1 mistakenly posted on OERML.
His post won’t be up for long however, as I have done what OE frequently do when they receive a seriously negative post - claim they have no record of the person (true in this instance)!
I'd love to speak to Llewelyn1 as he says that OE gave him back his eyesite [sic], so he was presumably blind…
OE are missing out on a serious advertising opportunity here - they perform miracles too!
Meanwhile, if you’d like to post a review on OERML Trustpilot page, please do
And, if you're unhappy with the results of your treatment at Optical Express, Trustpilot claim they've changed things - so try posting a negative review and see (i) if it stays and (ii) how many positive reviews quickly follow to bury it!
Because this doesn't support Trustpilot's claim
uk.trustpilot.com/review/www.opticalexpress.co.uk