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Reply: General Optical Council


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30 Sep 2020 20:14 #17


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I am pleased to announce that the General Optical Council today relisted the previously adjourned Optical Express Fitness to Practise hearing: 16 to 18 November, resuming 23 to 27 November.

I have a front row seat, as do other MBEF members and journalists (sold out faster than Glastonbury!), and it promises to be more entertaining than anything Netflix :kiss:
25 Aug 2020 22:04 #16


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The remote hearing scheduled to start next week, with a precious ‘ticket' to attend, I was looking forward to eight days entertainment, and of course guaranteed press cover :kiss:

Until the GOC notified me yesterday that the hearing has disappointingly been adjourned!

A private Procedural Hearing was held yesterday morning, with representatives from both parties, when the GOC Fitness to Practise Committee made the decision to allow Optical Express an adjournment.

The reason for the adjournment is not publicly available (and I promise I have no idea what it was) but I do accept that it was a valid one.

Dependent on all witnesses being available, the GOC intend to reschedule the hearing later this year.

And because this is a remote hearing, no-one need take time off work, arrange childcare, or travel to London, so I hope it won’t be too difficult.

But - should it have to be be put back to 2021, it may be that GOC FtP hearings will be held in situ by then, or that larger premises will have been found to enable social distancing. In which case media cover will also be possible.

I will of course update you when I have more information.
22 Jun 2020 17:54 #15


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This post really deserves its own thread :kiss:

It gives me great pleasure to announce that the General Optical Council have referred business registrant Optical Express to a Fitness to Practise hearing!

I knew in 2019 but was sworn to secrecy - and you cannot imagine how difficult it's been for me to stay quiet until today!

Hopefully GOC hearings will be conducted in person by September, because it won't be as satisfying watching via video link!

28 Jan 2019 20:53 #14


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The Daily Mail really should know by now that an ophthalmologist is a surgeon (like Bobby Qureshi), regulated by the GMC (if we’re lucky), while the General Optical Council (GOC) regulate optometrists (opticians)!


Which reminds me, I wonder if OE gave John Margetts his job back when his twelve months suspension ended last year?

I’m guessing not, and have reason to believe that he was paid to keep quiet at the GOC Fitness to Practise hearing in 2017, not least because his representative didn’t say a word in his defence about the sales tactics employed by OE, and the pressure on optometrists to sell, sell, sell!

And one day I might be able to tell you about another optometrist who should have gone before a GOC tribunal for sexual assault, as alleged by a patient. But with his brother in a favoured position within a certain corrupt Scottish company, the victim was told it would be dealt with in-house.
So many stories yet to tell, and all of them true - eh Tweedles :kiss:
23 May 2018 14:36 #13


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Somewhat belatedly I admit, in October 2014 I complained to the GOC (General Optical Council) about Swati Malkan, the Optimax optometrist who recommended me for lasek surgery in 2011 :kiss:
My submission to the GOC involved many weeks of hard work and lots of research, but in a nutshell I alleged that Ms Malkan failed to fully inform me and recommended me for treatment that was wholly unsuitable.

In fact she told me that I was suitable ONLY for lasek, yet on the day she was contradicted by Dr Wilbert Hoe, who asked me to choose lasek or lasik just minutes before my surgery!

I will never forget my panicked reaction, and sometimes question my sanity as to why I argued against my gut instinct screaming at me to walk away.

Seven years later, knowing so much more than I did then, I know that Dr Hoe was provably negligent by operating on a patient, obviously very stressed and anxious, who he knew had not been fully informed, by him or the optom Swati Malkan.

And I could add to this list of points of negligence simply by quoting from the GMC guidance on good medical practise. But thankfully Dr Wilbert Hoe is now retired and no longer registered with the GMC, so no point in my wasting my time.

The GOC Case Examiners' decision in December 2015 disappointingly determined that there was no realistic prospect of establishing that Ms Malkan’s fitness to practise was impaired, and so she didn’t even get a smacked hand.

I unsuccessfully appealled the decision.

But unfortunately for Swati Malkan, in January 2017 my second Subject Access Request (SAR) sent to Russell Ambrose (Optimax owner) disclosed an incredible amount of information that had been deliberately withheld under my first SAR in 2016.

This disclosure horrifyingly proved that I had been given unsuitable treatment, that Ms Malkan had not fully informed me, and shockingly, that Russell Ambrose unarguably knew this prior to our first meeting - on Friday 13 May 2011 - when he told me that I was, 'a rare case’!

Russell had no inkling of quite how rare I would turn out to be, unwilling to be bought by him or David Moulsdale at any price to stay quiet about this scandalous unregulated industry that repeatedly ruins eyes and lives to feed the greed of corrupt and psychopathic businessmen!

I contacted the GOC in March 2017 and they agreed to look at the new evidence and review the original decision.

Last week the GOC advised me that the Case Examiners had reached their decision and it would be sent to me as soon as the details had been checked. I didn’t hold my breath, too many disappointments over the years.

This afternoon I received their decision, and, as I think you may have guessed, it was great news!

As it’s not yet a matter of public record I won't go into detail, but the Case Examiners agreed that there is a public interest in reviewing the original decision not to refer Swati Malkan to the Fitness To Practise Committee.

They have directed that a full (stage two) review be carried out, and I sincerely hope that this will lead to a Fitness to Practise hearing, as with Optical Express optom John Margetts in August 2017. Not least because the entire MBE/OERML story began with Swati Malkan, and had she not recommended me for lasek then I wouldn’t be talking to you now.

And I urge every damaged patient to complain to the GOC about the optom who recommended you for surgery, and to the GMC about the surgeon, and to send an SAR to the clinic where you were damaged.

In my case at least, SARs can provide a lot of fun, as did the results of one that reached me today, filled with highly enlightening and entertaining information. And to the predicted dismay of a number of people, I will be publishing its content!

Meanwhile, some of you have been unable to post on OERML website forum for two weeks. This is because I hadn’t realised that the site was overdue for urgent technical updates, now being fixed, which is why I am thrusting out my begging bowl asking for contributions toward the costs.

It’s not only the websites that have to be paid for, and I thank the few people who understand this and have generously contributed to the endless work of MBE Foundation and OERML.

As little as £5-10 will be very much appreciated...

Click here www.opticalexpressruinedmylife.co.uk/index.php/donate.html
11 Aug 2017 17:18 #12


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Fourth and final day of hearing...

John Margetts' GOC registration has been suspended for twelve months!

I went straight from the hearing to BBC Westminster studios (bumped into a couple of faces you’ll recognise) and recorded an interview for Points West this evening - broadcast scheduled @ 6.30pm this evening. (Don’t worry about missing it because I will upload to YouTube later or tomorrow and post link)

It’s been a great week, during which I gathered a lot of information (passed on to lawyers representing my clients) and have sooooo much to tell you!

But not tonight, because I’ll be opening a bottle of champagne to celebrate :kiss: