Reply to John.
Thank you for your sympathies John. Unfortunately it is not simple to sue OE even though it should be. They have a firm of solicitors who are evidently complicit. A patient approaches OE in good faith and trusts that they are in the hands of competent, qualified and trustworthy staff. NOT TRUE. The sales procedure is designed in such a way that by the time a patient realises that something has gone wrong it is too late. A Consent Form has been signed which totally and completely absolves OE from any responsibility whatsoever. Worse still, OE DON'T CARE.
I am in the middle of litigation. My solicitor is STILL waiting for a response to my Letter of Claim that was sent to HARPER MACLEOD in May 2012. Harper Macleod refuse to respond to letters, emails and phone calls. They are deliberately stalling. Why? Because they evidently knew that the branch where I had surgery was apparently a part of Optical Expree Southern Ltd which changed its name in October and then immediately went into administration.
It would appear that I was under the total misapprehension that I had agreed a Contract with Optical Express.....but no I had entered into an agreement with 123Leeds Ltd who unfortunately no longer exist.
So, many of thousands of pounds later I have the additional challenge of establishing that my Contract is with OE who continues to trade at the branch where I had my surgery with surprise surprise Optical Express over its door.
So they continue to take on patients even though they are in administration and the law allows this to happen. Imagine the folk who are unknowingly committing themselves to surgery at this branch, the Trafford Centre Manchester, handing over money, even having surgery with the distinct possibilty that the branch may not be there next week?
How can this be allowed to continue?
I shall make it a lifelong commitment to expose this Company wherever, whenever and however I can, because they have destined me to a lifetime of indescribable pain and misery.