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GENERAL CHAT - Open to all 02 Dec 2013 23:38 #471

  • Lorna
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The "believe" word speaks volumes does it not?

"By offering a detailed and well-coordinated protocol
for continuous communication between the patient,
clinical providers, and complex case manager, this system
ensures that patients believe they are receiving
appropriate attention and the best possible care for their
condition. Given that these patients are likely to be anx-
ious, this dedicated communication is a key element in
maintaining patient satisfaction. In fact, many of these
patients become ambassadors for the practice following
completion of their care, regardless of their complica-
tion, because of the care and attention they received".

A Complex Case Management System
Provides Optimal Care for All Patients
Jan A. Venter, MD; Stephen J. Hannan, MCOptom

Received refund from Hitachi!!! 28 Nov 2013 15:39 #472

  • TrevBranch
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Hi Poppy, after reading your story and being successful in getting back your monies paid through Hitachi Finance, could you please advise me on what steps to take so I may achieve the same outcome.

I have been back after my treatment more than 15 times now. I have all the dry eye symptoms and would not risk any further treatment. I only want my money back to invest in some quality varifocals,as that's now my only option.

Kind Regards

PS: Sasha has my email address & number

Wikipedia 24 Nov 2013 10:38 #473

  • Mr Starburst
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The original Hippocratic Oath states: "I will keep them (patients) from harm and injustice."

OE's Hypocritical Oath states: "I will keep them from the truth and hope they don't sue me"

Wikipedia 24 Nov 2013 00:32 #474

  • Anon
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An update to OE's Wikipedia page is sure to attract attention from OE's paid Wiki editors wanting to delete it, as they do with any facts OE don't want publicising. Question is, how long can OE continue to silence people? Or should I say, how much longer can they afford to financially?


GENERAL CHAT - Open to all 22 Oct 2013 18:20 #475

  • HazelJ
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Thanks for chat Robin you have given me a good few things to look in to, didn't get chance to chat horses before my credit ran out lol hopefully next time. :woohoo:

GENERAL CHAT - Open to all 18 Oct 2013 19:42 #476

  • Robin
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HazelJ, I would be really pleased too speak to you if that would help? it sometimes just takes someone that has gone through what you are going through to really understand and empathise. One of the selling points for refractive procedures is increased confidence but if you have problems it can drain every ounce that you had left. I too reached a VERY low ebb. Please get in touch via this website? We could talk horses too xx

GENERAL CHAT - Open to all 18 Oct 2013 19:11 #477

  • HazelJ
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Having had RLE done over a year ago and now suffering from Floaters and Dry Eyes feeling very low today I went back to college [big step at 56] as felt more confident with my new eyes I now suffer every'. lesson with the lights and although they are very good turning them off if I ask it isn't always fair on other students. What worries me more is how much worse they are going to get and will I still be able to ride my horse and see my grandchild grow up ! I'm in constant pain why are these people still getting away with this. :woohoo:

I wish i had never walked past optical express 12 Oct 2013 18:19 #478

  • Anonymous
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I have now had to wait nearly 6 months after my second attempt at correcting my eyesight for another surgeon to give me a check up to see how my eyes are doing.

It turns out I need a 3rd attempt for surgery as my eye sight is just as bad as it was 6 months ago so have been told again to come back in another 3 months to see if my vision has settled before they can do it.

What will happen in 3 months time do you think? I think they will probably say come back in another 3 months.

I am now getting a referral to an eye hospital for them to see what damage has been done! Wish me luck.

GENERAL CHAT - Open to all 30 Sep 2013 17:53 #479

  • hendo82
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hi poppy I would like to find out how you got your money back


Lens replacement following laser 26 Sep 2013 13:01 #480

  • anon
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Did you have lasik Janice? Are they confident they can accurately calculate the power of the lens replacement ?
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