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Optical Express Ruined My Life - Discuss...

TOPIC: Dr Kanackal Alex George

Dr Kanackal Alex George 15 Jan 2018 16:56 #1

  • Al Gorge
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I must say this website does seem to have a lot of biased views.*
It would be more interesting to see the other side of the story and have a more balanced point of view.**

There seem to be a lot of doom and gloom, yet there's many reviews and feedback on the internet from people that have had good results.*** All seems a very irresponsible website tbh.

Trustpilot says that I haven't used your service which I hope this has now proven that I have.****Apparently I haven't purchased anything either but I can't see you selling anything. Not sure if this website should really be listed on Trustpilot if you're not providing a valuable service :unsure:
admin: Dr Kanackal Alex George aka Dr Duck aka Al Gorge, I thought David Moulsdale had warned you to stop posting on OERML forum?

* Not biased - true!
** I suspect that by 'more interesting' you mean 'less damaging' to OE's reputation, and of course your own! Which reminds me, I haven't yet heard from your professed libel lawyer. If I were you I'd want to know why it's taking them so long to contact me.
*** I suggest that you visit Optical Express sites if you want to read bullsh*t and fake reviews.
**** My 'service' provides (extremely valuable and honest) information to people considering undergoing refractive eye surgery - at OE and elsewhere - and help to those left damaged as a result of these risky and unregulated procedures, like so many of your own unfortunate patients!

You don't fit the above criteria in any way, and are therefore NOT using my 'service'.
I tolerate your posts for entertainment value :kiss:
His review now removed by Trustpilot, hence Dr Duck's frustration!



Dr Kanackal Alex George 11 Jan 2018 16:00 #2

  • Truth Fairy
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Oh dear Alex!

Whatever is the matter? Could it be you fear Optical Express and Optimax will be taking legal action against you because of those comments that YOU made? You DID make them, and what with you being an ophthalmologist with all those letters behind your name, you should know what you are talking about, and all who read your negative comments about these companies, will no doubt believe every word.

Hell, I wouldn’t want to be in your shoes. But hey, at least your eyes have not been F*cked up!

Retraction from Alex George 09 Jan 2018 16:01 #3

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Alex George wrote:
Dr Kanackal Alex George
Self-employed Refractive Eye Surgeon
GMC Specialist Registration 3633782

Refractive surgery companies like Optimax and Optical Express have many failings in the way they conduct their business and deal with their patients...

Alex George

To whomsoever it may Concern

In early January 2018, I published a letter in which I referred to Optical Express and Optimax in two sentences which, I now recognise, do not accurately reflect my opinion of the quality of the clinical procedures and services provided by these two companies. These are respectively the primary and secondary providers of Laser and Intra-ocular refractive surgery in the UK. In my 12 years of working in this speciality, I have not had any concern at the quality of clinical care and focus on improvement of the facilities provided by Optical Express to their patients.

In any case, the sentences I wrote are redundant and superfluous to the sentiments and issues I wished to raise in my letter. I, therefore retract those two sentences, which I re-affirm, do not accurately represent my view on the subject.

Alex George

Dr Alex George email address 07 Jan 2018 05:17 #4

Following requests for Dr Alex George’s personal email address, for various reasons I’m not prepared to publish it, not least because he is then likely to delete his a/c.

I am however happy to forward your emails to him :kiss:

Send to: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: For the attention of Dr Duck!

Dr Kanackal Alex George 05 Jan 2018 17:38 #5

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Wow!! I came across yuor site just before I was going to pay for surgery after what was a fantastic sales pitch!! All lies after reading all the terrible problems people have with this company!! They didn’t tell me about any of this and said there was nothing to worry about!!

Thank you Sasha for taking the trouble in warning people like me because I cant imagine what it must be like living with eye problems for the rest of your life when you dint have to.

Probably a bit odd but I should thank Dr George as well because it was some of his quacks that told me more than I was told at my consultation at Optical Express!! If they told me some of what he says I would never have gone further than the consultation!! Doesn’t bear thinking about what might have happened If I’d let the operate on me!! :S

I will warn other people and wish you all the best with what you are doing.

Sasha Rodoy to Dr Alex George 04 Jan 2018 06:36 #6

Alex, in response to your numerous posts, I responded on 30 December...

Sasha Rodoy wrote:
...after reading with fascination some of the information you have posted concerning refractive eye surgery, before I respond to your repeated ‘demand’ that I publish copies of documents relating to Paul Holmes’ legal claim against you, and my own Optimax signed consent, it would be helpful for me to better understand your reply to Mr Starburst claiming, ‘Surgery is 50% of success. Neuroadaptation is the remaining 50%.

A quick google search found the following article, and as a lay person with more knowledge about this industry than most, perhaps that’s why I found it simple to understand.
But maybe I am not as well informed as I thought, because its content implies that neuroadaptation is mostly relevant to intraocular lens implants?

I’m also curious to know how you define ‘essential research’? And in which document given to patients pre op is this instruction given? It was not mentioned in my consent form, and I cannot recall having seen it in any of the many copies I have of OE’s ever changing consent form...

You continue to post your comments and demands, and I have been more than generous in allowing you to do so - without censorship or moderation - yet you have failed to respond to any of MY questions, while ignoring sensitive/contentious comments from other contributors questioning and/or criticising your actions.

• Why are you reluctant to disclose how many of your damaged patients are in litigation against you? (I personally know of at least twelve to date.)

• One of these is Paul Snape*, whose intended career as a commercial pilot was destroyed in 2010, after you performed what was unarguably ‘life changing’ bilateral lasik surgery at Optical Express Wolverhampton clinic. And, similarly to Paul Holmes, Mr Snape’s lawyer also had issues concerning your apparent lack of medical indemnity at the time (more for your alleged libel claim against me!). Does it not disturb you in the least to know that you not only ruined a young man’ s eyes, but his future too?

*I have Paul Snape’s written authority to share details/documents related to his legal claim when I consider it appropriate to do so.

• You say that you are self employed, yet It is Optical Express who pay you, not the patient. And I believe that in 2010 you were paid £32.25 for each of Mr Snape’s eyes, but do correct me if I’m wrong.

• You have expressly [sic] criticised Optical Express in your letter to both Jeremy Corbyn and John McDonnell, so why do you continue to work for Optical Express?

• You are a member of the RCOphth, whose standards/guidelines are not followed by your ‘employers’ (who in fact produced contradictory standards via FODO to suit their own modus operandi), so I repeat my question, why do you continue to work for this company? Is it because you cannot find employment anywhere else?

• Your letter to the Labour leader and Shadow Chancellor praises my intelligence, knowledge of this industry, etc... (see Douglas’ post below), so why did you not voice this opinion to the RCOphth when they removed me from the RSSWG (indisputably at the welcomed behest of your ‘boss’ David Moulsdale)?

• You claim, ‘I am currently the Surgeon who does the most lens exchanges perhaps in the UK.
Given your track record, I find this extremely worrying, although I was led to believe that your colleague David Teenan held that position, at least within Optical Express. Can you supply data to support your claim?

• Why should an apology/retraction from me (in your wildest dreams!) be a condition of you meeting with Hazel Jones’ family? (I will go further than Truth Fairy, and say that your total lack of remorse or conscience exhibits psychopathic traits - that I have previously only attributed to corrupt businessmen Russell Ambrose and David Moulsdale.)

* Why have none of your colleagues spoken out in support of you? Or your employers, Optical Express?

• And finally (for now) why do you wear glasses?



If you are stupid brave enough, I look forward to you addressing all my points, and providing honest answers to everything asked of you by contributors to this thread .

Sasha Rodoy :kiss:

Dr Kanackal Alex George 03 Jan 2018 22:21 #7

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What really worries me is that Alex George is not only behaving very immaturely but in my opinion is showing signs of a serious personality disorder. I doubt if he realises just how offensive he is being towards everyone whose eyes and lives have been trashed, and how offensive he is being to their families who also suffer thanks to this vile and corrupt industry.

Dr Kanackal Alex George 03 Jan 2018 18:11 #8

  • Douglas
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There are several areas of his letter that can be genuinely questioned, but I like his last few paragraphs from;
"Sasha Rodoy is an intelligent woman .......... she could be an immense force for good .......... With her own experience as a patient she has the wherewithal to inform, explain and support .......... She could ease the anxiety and help postoperative patients .......... "
It begs the question then, why was Sasha removed as the Royal College of Ophthalmologists nominated lay advisor to the RSSWG in 2015? Patients and public worldwide would have benefitted if she had not been removed.

Sorry for any typos, eyes are crap today (nothing new there then since my RLE from 2013)

To Dr Kanackal Alex George 03 Jan 2018 15:16 #9

  • S.Hodges
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1 - You posted - 'As described above, I am a Refractive Ophthalmologist performing Intra Ocular Lens Surgery and Laser Vision Correction to improve vision and get rid of the need for spectacles and Contact lenses of my patients.'
Unless I'm very much mistaken, it is not stated on any refractive eye surgery consent form that IOL or LVC ops will certainly 'get rid' of the need for spectacles or contact lenses but that ops will reduce patients dependency on them, so why are you making this misleading statement?

2 - You posted - 'In my years doing this surgery I am well aware of the immense joy of successful patients, who are in the significant majority far outstripping unhappy ones.'
Successful patients are ONLY a significant majority? It is quite telling that you did not state that successful ones are in the vast majority & what exact figure/percentage does 'significant' refer to? Surely you must have this data!

3 - From OE's website - 'Refractive lens exchange gives excellent results, but in the months or years that follow treatment, approximately 20% of patients may notice that their vision is fading.'

I think that most people would expect 'approximately 20%' could easily be as much as 5% either way so that could mean that 25% or a QUARTER of all RLE patients will need to have YAG laser in the months or years after ops!

What if YAG is needed more than 12 months after ops, which is beyond OE's free 12month aftercare time limit? Are they told prior to ops that they have to pay if this is the case?

I note that on the YAG Laser Capsulotomy page on OE's website that there is no mention of the possibility of fees being charged for this treatment if subsequently needed!

Dr Kanackal Alex George 03 Jan 2018 15:07 #10

  • Claire
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Dr Duck is Quackers.
If I’d have had stats like he quoted I wouldn’t have gone ahead with RLE!!! Precisely why Sasha is campaigning! To regulate the industry and negate false stats.
P.S. Try telling Peter Constable, NHS surgeon who repaired my eye damaged by OE, that he’s not up to speed on latest techniques!!!

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