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In January 2012 I launched My Beautiful Eyes Campaign, calling for the UK government to regulate the refractive eye surgery industry.
This resulted in a surprisingly high number of people asking for my advice, and so I set up MBE Foundation, a patient advocacy service...
Optical Express Ruined My Life - Discuss...


Ben Gummer 12 May 2015-14 July 2016 Today 18:23 #1

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The fight v government bullsh*t raged on :kiss:

Repeated requests from John McDonnell asking Dan Poulter's successor to meet with me - after Dan wrote to me that he had advised Ben Gummer to do asap!

Hoping a fellow conservative might persuade him, my local MP, Theresa Villiers, then Secretary of State for Northern Ireland, asked Gummer to meet with me on more than one occasion.

Repeated excuses. as Gummer pretended there was no problem, copy and pasting word for word what Dan Poulter had written: CQC regulates, GMC investigates naughty doctors,* and together with guidance from the Royal College of Ophthalmologists, 'this will help to strengthen public protection in this area’!

Lies, lies, and more lies!

21 September 2015, just nine days after Jeremy Corbyn was elected Labour leader, I was sat in the member's meeting area at parliament’s Portcullis House with newly appointed Shadow Chancellor, John McDonnell, when Ben Gummer serendipitously walked by our table!

John pulled me back as I leapt to my feet to go after him, warning that the armed security officers would throw me out if I approached the little sh*t.

Reluctantly I sat down.

And that was the closest I got to meet with Ben Gummer.

His position as health minister was of course short lived, and his political career now over.


*To date, not one ophthalmologist has had so much as a smack on the hand from the GMC, including those with multiple legal claims against them, and/or those proven to have damaged patients. Even surgeons whose insurers have paid out to claimants have continued without any retsrictions imposed by the GMC.

It should be considered that, just like the Royal College of Ophthalmologists, the GMC is funded by their fee paying surgeon members, so - just as Trustpilot remove negative reviews - they don't want to bite the hands that feed them!

Government bullsh*t 2014-15 Yesterday 13:00 #2

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I wasn’t happy about meeting with Department of Health officials, as Dan Poulter had suggested, but when John explained that these are the people who actually write government policy, I gritted my teeth and emailed them on 3 July 2014.

No response...

Increasingly frustrated with being stonewalled, I emailed Jeremy Hunt on 29 August 2014, asking if he would meet with me.

Hunt’s office replied,
‘...due to diary commitments, the Secretary of State is unable to meet with you.

You may wish to discuss your concerns with Department of health officials, who are happy to meet with you, as suggested by Dr Dan Poulter following is meeting with John McDonnell MP.

For further discussion you may want to contact Dawn O’Neill at...

On 30 Sept I emailed Dawn,
'Dear Dawn

In response to my letter sent to the Secretary of State on 29 August, Richard Tromans writes that Jeremy Hunt is too busy to meet with me.

In his letter dated 30 June 2014, Daniel Poulter advised John McDonnell that he too was unable to meet with me, suggesting I should contact Noel Griffin and Tim Baxter.

Accordingly, I emailed both parties at least twice, left messages with their offices, yet to date have received no acknowledgment from either. Please see details below

2 October, Dawn replied,
'Dear Sasha

Thank you for getting in contact.

As you are aware, the Keogh Review of the regulation of cosmetic interventions considered a broad sweep of procedures, not only breast implants in response to the PIP scandal. While the Review did not single out refractive eye surgery, the Department of Health felt that it was appropriate to include it in the work programme being taken forward in response to the Review.

[Blah de blah…]

We would encourage you to maintain contact with the Royal College of Ophthalmologists to help them make effective proposals appropriate to refractive eye surgery. [ROTFLMAO]

Following correspondence with Ministers, I understand that Dr Dan Poulter suggested that you meet with officials. Following your email to Tim and Noel on 3 July, I responded (on 4th July), offering you a meeting and suggesting some dates. We have not received a response to this email, nor to subsequent emails from Noel (on 7th July) and me (17th July) (copies attached)*.

Tim Baxter is no longer working on cosmetics, but his successor, Jim Fowles, Noel and I would be happy to meet with you to discuss the work being undertaken by the RCS. If you want to give me dates/time to avoid, I am happy to put forward some dates for you to consider. Please let me know how you wish to proceed.

Many thanks

*The ‘copies attached' included only text, so I asked to see the original emails, with the intention of asking my internet/email provider to investigate why they hadn’t reached my webmail, let alone my computer. Unsurprisingly these were never produced, and I question if they were ever sent at all.

20 October 2014, accompanied by Seb Corbyn, John McDonnell and I met with Jim Fowles, Noel Griffin and Dawn O’Neill.

I let the DoH boys talk first, explaining the political side to John, but it was so far from the issue that I interrupted with, ‘This is bullsh*t!’

Trying to hide the smile on his face, John sat back and let me rip :kiss:

I bombarded them with documents, info, and enough evidence that unarguably highlighted the urgent need for government regulation...

Finally realising that they had no option, it was agreed that they would advise Dan Poulter that he should meet with me in person as soon as possible.

5 Nov 2014, Noel Griffin wrote:

14 November 2014, John McDonnell wrote:

Dan Poulter replied that John should contact his office to arrange a date to meet with me.

And a meeting was duly scheduled, postponed, rescheduled, postponed, rescheduled...

12 May 2015, Dr Dan Poulter resigned as health minister, succeeded by Ben Gummer...

Government bullsh*t 2014 Yesterday 12:35 #3

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Five months after I received the government response previously posted, Dr Daniel Poulter succeeded Simon Burns in September 2012, and that’s when the battle for me to meet with a health minister began!

Nearly two years later, in April 2014, John McDonnell MP had at long last managed to secure a meeting for me with Dan Poulter, scheduled for Tuesday 6 May. And, at my request, Professor Harminder Dua, then president of the Royal College of Ophthalmologists, had agreed to accompany us to the meeting. (At that time I trusted the RCOphth!)

Armed with a file stuffed with hundreds of letters from damaged patients, all addressed to Dan Poulter, I was looking forward to finally highlighting the scandal of the refractive surgery industry to a government health minister, a doctor himself, so he’d be bound to listen to me - wouldn’t he?

Government protocol requires that the names of non government personnel are provided to the minister’s office prior to any meeting. My name was of course on the list given to Poulter weeks before our scheduled meeting.

So it was a huge shock when Seb Corbyn called me shortly before, informing me that Dan Poulter's office had called to say that I could not attend the meeting because I was a layperson!

They’d timed it so there was no opportunity for John to argue this, that I was the reason the meeting had been requested.

And have no doubt, Poulter knew this :kiss:

John met with Dan Poulter on Tuesday 6 May, and followed up with this letter...

'8th May 2014

Dear Dr Poulter,

Thank you for meeting with myself and Professor Harminder Dua on Monday the 6th May. I am optimistic that by taking the appropriate actions now we can avoid refractive eye surgery emerging as the latest cosmetic surgery scandal.

As a follow up to the meeting, we had agreed that Professor Dua would send you on his correspondence with the Royal College of Surgeons regarding proper representation for refractive eye surgery. I understand that this has been sent along with the thoughts of Naresh Joshi regarding the make-up of the Inter-Speciality Committee.

Thank you also for agreeing to write to Norman Williams to flag up the issue of a specialist in refractive eye surgery not currently being represented on the Inter-Specialities Committee.

Regarding the invasive and pressurised sales tactics used by the large high street competitors, I include the latest promotional email* to reach, by coincidence, my own Parliamentary account over the last few days as an example of the continuing practises used by leading high street practises.
[*From Optical Express]

Finally I would like to take the opportunity to strongly urge you to meet with long-term campaigner for the effective regulation of refractive eye surgery, Sasha Rodoy.

I have worked closely with Sasha, who having suffered the debilitating effects of surgical malpractice now runs a free advisory service for other patients who have suffered as a result of clinical malpractice within the industry.

Sasha would be able to provide you with the important perspective of a patient which none of us present at our last meeting were able to. I understand she has written to you on this subject.

Yours Sincerely,
John McDonnell MP

The response John received from Dan Poulter proved that he’d had no intention of meeting with me!

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And his reference to ‘cosmetic refractive surgery’ simply shocking given that Poulter is a GMC registered doctor, who one would expect to know better than his colleague Jeremy Hunt that refractive eye surgery is NOT cosmetic!

I discussed this with Harminder Dua a few weeks later, and even he had to be corrected, eventually conceding that I was right, but saying that it is sold as cosmetic surgery.

Possibly the last time I agreed with a Royal College of Ophthalmologists trustee!

More to come...

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Government Bullsh*t 2012 Yesterday 11:49 #4

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This post includes the first of a series of letters I intend to publish, that blatantly highlight the government's reluctance - and deliberate refusal - to address the scandal of the refractive surgery industry, even though I personally (and others) have spoon-fed numerous health ministers with hard evidence for more than SEVEN years!

A brief history lesson to begin with :kiss:

After my own debilitating laser eye surgery at Optimax in February 2011, left with ruined eyes, my life devastated, diagnosed with PTSD and severe clinical depression, in January 2012 I launched My Beautiful Eyes campaign for government regulation, kicked off with an online petition.


At that time I didn’t have a website, or any other social media platform, so of course it didn't get very far!

And even Patrick James Green gave me a sympathy vote, OE’s General Ops Director at the time.

Google him - he’s the short dark haired guy, not the pretty blonde whose image Patrick took from Getty stock images for his numerous fake social media sites, set up to deflect search engines away from his name mentioned on OERML… but PJG is another shocking story entirely!

By March 2012 I had the full support of John McDonnell MP, then a relatively unknown Labour backbencher, who Optical Express mocked on forums - where they regularly abused me (anonymously of course) - because John supports gay marriages, and it's a publicised fact that David Moulsdale socialises with some high profile homophobes in Scotland!

But OE stopped laughing in September 2015, when Jeremy Corbyn became Labour leader and John McDonnell was elevated to Shadow Chancellor.

I published Optimax Ruined My Life (ORML) website in March 2011, and Optical Express Ruined My Life (OERML) on 19 April 2012.

Unlike Russell Ambrose, who pragmatically chose not to dispute the ORML domain name, on 27 April DCM (Optical Holdings) Ltd - acronym for founder David Charles Moulsdale - complained to Nominet that the OERML domain name was an ‘Abusive Registration’.

Dauntingly complex and time consuming, I spent months working on my defence, without legal support, dependant on facts, whereas OE had a large team of people to collate and write their submissions, plus IT experts who somehow linked OERML to some extraordinary and mostly pornographic websites in China, Philippines, etc..., providing thousands of these pages to Nominet to discredit me/OERML, claiming I had done this.

I genuinely hadn’t expected to win, resigned to that outcome, not realising then how much damage OERML would cause to Optical Express, who of course did realise, because they knew how many of their damaged patients would find the site!

In 2014, DCM (Optical Holdings) Ltd challenged my domain a second time, and lost... and unsuccessfully appealed the second decision. (Search Nominet DRS decisions for details).

An insider told me that the eventual cost of Optical Express’ attempts to get OERML down exceeded £1million. That money would have been better spent helping some of their many thousands of damaged patients!

Unfortunately, as a condition of my out of court settlement agreement with Optimax owner Russell Ambrose, in the interim I had to sign over the ORML domain name to his company. And that’s how, due to the press cover and public interest it received after OE’s challenge, OERML unintentionally became the focus of my work, attracting many thousands of followers every month.

However, it should be noted that My Beautiful Eyes is the official name for both the campaign and my patient advocacy service.

And that’s History 101 over for now!

Back to April 2012 when I first wrote to government health ministers, Andrew Lansley and Simon Burns, describing what had happened to me, that I wasn’t the only one (early days when I had no idea of the sheer scale), asking for regulation…

Oh what an innocent I was, trusting that the government actually gave a damn!


Dear Ms Rodoy,

Thank you for your recent emails to Simon Burns and Andrew Lansley about the regulation of laser eye surgery. I have been asked to reply.

I was sorry to read about your experience of laser eye surgery and the health problems you have had since the surgery was performed last year. I can appreciate why the regulation of this type of surgery is of such concern to you.

As I am sure you are aware, the NHS does not routinely provide laser eye surgery or refractive lens exchange to correct refractive errors. The Department’s view is that spectacles or contact lenses can satisfactorily correct refractory errors in a safe, cost-effective way, and surgery is usually only provided in exceptional circumstances. Therefore, the majority of surgery is undertaken by private providers.

All providers of regulated activities under the Health and Social Care Act 2008 must be registered with the Care Quality Commission (CQC) and must meet the essential requirements of safety and quality. Providers of laser eye surgery are therefore required to register with CQC and must demonstrate compliance with the Act and its associated regulations.

The role of registration with CQC is central to the Government’s plans for the future delivery of health care and adult social care in England. Registration provides assurance that providers meet the essential levels of safety and quality, including requirements for providers to ensure they have suitably qualified, skilled and experienced staff. Where providers fail to comply with the registration requirements, CQC can take independent enforcement action.

Furthermore, any doctor undertaking laser eye surgery must be registered with the General Medical Council (GMC). All doctors must work within the principles of 'Good Medical Practice', the standards that a doctor must meet to ensure their continued registration with the GMC.

Finally, the Royal College of Ophthalmologists [RCOphth] published updated standards for laser refractive surgery in July 2011. The standards cover the appropriate experience and qualifications of surgeons performing laser refractive surgery.

I hope this reply is helpful.

Yours sincerely,

Emma Backhouse
Ministerial Correspondence and Public Enquiries
Department of Health

And that was my first experience of government bullsh*t!


Dr Dan Poulter 05 Nov 2017 23:48 #5

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Love it :kiss:


During his reign as Health Minister Dr Daniel Poulter cancelled three scheduled meetings with me before handing over to Ben Gummer.

It took another year before Ben agreed to meet with me, who then postponed, succeeded by Philip Dunne when Theresa May replaced Cameron, who said to contact him after the general election.

History below...

It would be comical if not for the sad fact that, while these clowns play their games, so many innocent people continue to have their eyes and lives ruined by a corrupt and unregulated industry!

@ House of Commons 27 Jul 2017 22:22 #6

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This afternoon I met with Shadow Chancellor John McDonnell, and his chief of staff Seb Corbyn, at the House of Commons...

My first meeting with John since before the general election, so much to discuss :kiss:

Time productively spent, during which I provided detailed updates of recent goings on, and, after we'd covered everything on the agenda - as I'd hoped and expected he would - John offered a solution to deal with each concern.

And with the industry following my every word, I apologise for leaving you in suspense, but I'm not giving anything away at this point. John's intended actions however will hopefully yield results that I will soon be able to tell you more about.

Meanwhile, I sent a text to John last weekend with the tragic news about Hazel Jones, and this afternoon he also asked how Alejandro L. Vila had got on with his court case (John wrote a letter to support A's defence). He expressed sympathy for Alejandro's plight, and disgust at Clínica Baviera for taking such action after ruining his eyes and life.

Following the gravity of the hour long meeting, we left with laughter when I asked the BIG question that I'm sure you all would have too!

Seb promised that I'll be the first person he invites when his family move in to 10 Downing Street, and John said it was a given that I'd be visiting No 11...

Can't wait - because then we'll get government regulation of this corrupt and dangerous industry!

CONTACT YOUR MP - URGENT 03 Jul 2017 18:57 #7

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This news made me smile - karma :kiss:

Daniel Poulter should also join Ben Gummer on the scrap heap - both being previous health ministers who 'postponed' numerous meetings with me, while disseminating the government's lies that there's no problem with this industry, that the GMC/CQC/RCO have it under control, and it's all hunky dory!

Philip Dunne is the latest on the list spouting the same bullsh*t, who swerved scheduling a meeting with me prior to the election, but I will be meeting with Shadow Chancellor John McDonnell very soon to chase this up...

'The Great NHS Heist’ 08 Jun 2017 16:02 #8

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If you depend on the NHS for treatment - including eye tests and visits to your GP - and you can’t afford private health insurance, then I suggest you watch this video made by NHS GPs.

With the company now refusing aftercare of any kind 12 months post op, increasing numbers of Optical Express patients are discovering that the promised Lifetime Aftercare and free eye tests at time of purchase was a lie.

This is not going to change and most people have only the NHS to turn to .

I have copies of Optical Express letters, signed by Tweedledum (aka Stephen Hannan), telling damaged patients that they can either pay OE for further treatment, or go to the NHS!

Even more shocking is that Optical Express are not alone in unloading costly damaged patients onto the already overburdened NHS!

Many people mistakenly believe that Moorfields Private is part of Moorfields NHS Eye Hospital, but in fact the former is an exclusive fee paying division in a separate building where surgeons pay for private rooms. They also pay to use Moorfields NHS operating theatres.

Same surgeons are usually contracted to work a few days each week in Moorfields NHS clinics, and Mr Julian Stevens is one of these, who I first met a few years ago when accompanying one of his unhappy patients to a post op consultation.

Beth (not her real name) suffered with preoperative dry eyes, and laser surgery had left her with excruciating dry eyes and blepharitis. Julian disagreed with us both that he should never have treated her.

But instead of personally providing her with the drops she so desperately needed, Julian advised Beth to purchase a pre paid NHS prescription certificate. (£104 per year - great savings for anyone who regularly needs to pay for expensive medicines.)

It gets worse...

‘Mary’, another of Julian Steven’s unhappy patients recently contacted me.

To cut a long story short, her GP kept telling her she should go back to her treating surgeon for help, and Mary paid to do so.

At his private clinic Julian advised Mary to ask her GP to refer her to his NHS clinic!! When she told him her GP was reluctant to do this, Julian wrote to the GP himself, and Mary was duly referred to his NHS clinic at Moorfields!

The Conservative government repeatedly refused to acknowledge the scandal of this unregulated industry, and ignored the mounting costs picked up by the NHS - so how will they address evidence that private surgeons are referring damaged patients to their NHS clinics, for which they also get paid?

If you haven’t yet voted, keep in mind that if the Conservative are voted back in power then we risk losing free health care in the future!

Don’t believe it? Then listen to more... :kiss:

My own opinions... 07 Jun 2017 12:18 #9

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When I recently posted 'NO MORE MS NICE GUY’ - I meant it :kiss:

If the press are too scared to upset this industry and continue to pussy foot around what is one of the biggest scandals of this century - I am not!

I therefore intend to disclose previously unpublished info, including what I expect you will find to be enthralling details about my meetings with Russell Ambrose, David Moulsdale, and Daily Mail (ANL) legal teams!

But with the election tomorrow I am going to wait a few days so the info will get the attention it deserves.

Meanwhile, more of my reasons not to let Theresa May back into No 10!

I’m not ashamed to admit that until I met John McDonnell in 2012 I had no interest in politics, believing all politicians to be corrupt, so it surely didn’t make any difference who was in government.

I didn’t even know what a Shadow Cabinet was, so I am more amazed than anyone to find myself nowadays publicly voicing political opinions!

Tory privatisation of the NHS has been condemned by Labour after new figures showed that roughly half of new cash pumped into system was spent on private sector treatment...
The public will rightly be alarmed that £900 million was spent treating patients in the private sector when our frontline services remain in desperate need of increased funding

Just like me, many of you reading this have personal experience of what happens when private medical treatment is performed by unethical surgeons and controlled by unscrupulous psychopathic businessmen!

Having directly experienced blatant lies from FOUR Conservative government health ministers over the past FIVE years, repeating the copy’n'pasted rhetoric that the GMC/RCOphth/CQC regulate this corrupt industry, in total denial that there is any problem, avoiding even meeting with me because they then can’t pretend ignorance - I know that if Theresa May gets back in our fight is going to continue to be a long and difficult one.

But if Labour get in - we WILL get regulation far sooner!

If it helps anyone unable to make up their mind, I guarantee that David Moulsdale and Russell Ambrose will not be voting Labour tomorrow!

PS: If you are a staunch conservative, let’s not fall out over this B)

Why Theresa May needs to go! 01 Jun 2017 09:38 #10

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Given that Tories have been in power for past 7 years and the issues regarding eye surgery have been repeatedly looked over by all their health ministers, either through ignorance or for being under pressure from the eye surgery/medical/pharmaceutical industry, we should all contact our prospective MPs and demand they pledge to take the eye surgery regulation seriously. Indeed, they would actively participate in having these matters discussed in The House and pressurise the government to take action against rogue eye surgery industry.

OERML & My Beautiful Eyes Foundation rely on your support to expose the horrors of this unregulated industry.

Your help is very much appreciated!

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