Optimax Patients

:whistle:

If Russell is offering a proper Dry Eye clinic, then he absolutely should be listing Laser Eye surgery as one of the modern day and very common causes of dry eye.
www.opticianonline.net/news/optimax-move...condition-treatments



He doesn't mention it here www.optimax.co.uk/treatments/dry_eyes/



What a money grabbing idiot.

www.opticianonline.net/

Offered to patients (discount?) after they've had surgery I assume

3.5 years on and allowing Optimax to ruin my eyes with Lasik is still the biggest regret of my life. It's a daily struggle that so many of us have had to learn to live with. My vision is blurriest in the morning and improves slightly throughout the day, never good though, I get daily eye strain associated with this. I miss so much the comfortable consistently clear vision that I had with glasses/contacts.

I learned too late that eye surgery should only be done if absolutely necessary. Unnecessary elective eye surgery just makes healthy eyes sick.

Optimax what you and others like you are doing to people is inhumane.

Nahida Khan has now left Optimax and is an adjudicator with the Financial Ombudsman. This is a farce. After giving out rubbish to Optimax patients who knows what kind of justice she is going to give at the FO.
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admin: Much as I’d love to I am not willing to allow the rest of this post. Anonymity is fine, but please be honest about your interests as far as possible.

I never realised how happy I was until I had Lasik and my life changed forever. Only now, over 3 years since my surgery, do I feel able to look back at old photos of myself before surgery.
Seeing myself in glasses, the innocence and true happiness on my face which I never appreciated at the time, and unknowing of what I was about to go through. It's taken me a major breakdown and 3 years to get myself to a place in my mind where I have to accept what has happened.
My eyesight is ruined and my life has changed forever because of Optimax.

5 years ago at this exact moment I was on my way to ruin the rest of my life

In a million years I would never have imagined that my journey would lead to where I am now!



Last year, after Russell Ambrose forced me into heavyweight litigation, I decided it was time I did the same thing I advise my clients to do...

So I complained to the GOC about Ms Swati Malkan, the optometrist who sold me life changing surgery, and to the GMC about surgeon Wilbert Hoe (undeserving of being addressed as ‘Dr’) who irreparably ruined my beautiful healthy eyes exactly 5 years ago today.

My complaint to the GOC was closed but I am of course appealing this decision as they completely ignored a number of salient points I had specifically asked them to consider.

It’s interesting that Swati Malkan claimed she was unable to recall the details of our meeting - while I remember almost every word - yet she provided a 5 page letter in response to my complaint!

The GMC accepted my complaint which is currently being investigated and I have been advised that Wilbert Hoe has chosen not to provide a response.

However, I will be amazed if the decision goes against Wilbert Hoe, because every single complaint made to the GMC that I am aware of, against numerous OE surgeons all with multiple legal claims, has been closed in favour of the surgeon.

In one report I read, the GMC expert wrote, “The overall standard of care falls below the standard to be expected of a reasonably competent Consultant Ophthalmologist…” (but) “…in my opinion the standard of care offered by Dr X to Patient X did not fall seriously below that to be expected of a reasonably competent Consultant Ophthalmologist”!

NB: The GMC report highlighted ‘seriously’ in bold.

I have no doubt that the leading culprits in this industry will soon be gone from our high streets, but people like me will sadly never be able to forget the anniversary of the day our eyes were ruined forever!

It will be interesting to hear what the Judge makes of Russell's defence at the next Court hearing on 7 June, as our 2012 agreement (signed by Russell) states, "This Agreement shall be binding and inure for the benefit of Russell Keith Ambrose..."

It's also his signature on the cheques I had to prise from his hand - literally on one occasion!

Posted 29 October ’15, “I also have no doubt that the next time I submit invoices he will again find a reason to refuse to pay them, and then I won’t mess around threatening to do so for two years, I’ll commence litigation immediately."
www.facebook.com/OERML
Re Russell Ambrose t/a Optimax...

As I predicted, after he backed down and settled my first claim without going to trial, when I submitted new invoices in November (totalling £3,598) Russell ignored them and I issued further Court proceedings.



Russell obviously enjoys playing expensive games with me as his legal costs are more than he owes me

I've not been on here for a while now, after MANY emails between myself and Russell Ambrose, in December I finally got a full refund for my Lasik surgery. Sadly my eyes are still ruined forever. My eyes are never good, this takes away the joy and ease of life, no one said life wasn't going to be easy but this just isn't fair. Russell may have refunded my money but he will never keep me quiet, slowly I'm spreading the word of my horrendous experience. Optimax need to be stopped and I will be part of their down fall.