OPTIMAX RUINED MY LIFE
- Martin
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This is why I support Sasha's work for regulation of these terrible companies and improving awareness of how they have damaged people's lives:
It happened a long time ago but it has taken me years to face up to the fact of how stupid I was, and how badly I was taken for a ride.
As a naive, stupid and (in my judgement) vulnerable 24-year-old, I had epi-LASEK Wavefront eye surgery performed by Optimax at their Finchley Road clinic in London on July 10, 2008. I was significantly undercorrected in both eyes and left with worse astigmatism in one eye than I had before surgery. I was also left with the usual complications including terrible night vision (starbursts, halos etc), floaters and dry eye. I was talked through the consent form without getting the chance to take it home and was also only seen by the surgeon in a sham two-minute consultation on the day of the surgery. I understand that both of those result to regulations being breached. At this point, I shan't go on to explain the harm that the poor eyesight and complications has all done to my life and mental health. I had made it clear that I wanted good eyesight for playing sport, and dearly wish I had stuck with my contacts as they gave me far better, and complication free, eyesight, but I was led to believe by the sales people that I'd get similar eyesight. Even afterwards, they told me my eyes needed time to settle down into their new subscription and that the complications would disappear, both of which were nonsense. As I was so invested in the scam, I believed them (and kept paying my monthly instalments), and ultimately got used to the poor eyesight. Being a sucker, I felt I had to put up with it having spent all that money and put myself through the surgery.
But the major issue here is that, in treating me, the company breached its own guidelines. The company's website on the day of the surgery (as detailed by Optimax's suitability prescription chart attached), and for a long period around that time, shows that epi-LASEK Wavefront should be available up to -3 dioptres sphere, whereas the treatment was recommended for me despite my prescription being -4.75 sphere in one eye, and -4.25 sphere in the other. Optimax's records show that they deemed me suitable despite this clear disparity, without any explanation why.
I hope these companies can be stopped - only those who have fallen for their scam know horrible it feels.
It happened a long time ago but it has taken me years to face up to the fact of how stupid I was, and how badly I was taken for a ride.
As a naive, stupid and (in my judgement) vulnerable 24-year-old, I had epi-LASEK Wavefront eye surgery performed by Optimax at their Finchley Road clinic in London on July 10, 2008. I was significantly undercorrected in both eyes and left with worse astigmatism in one eye than I had before surgery. I was also left with the usual complications including terrible night vision (starbursts, halos etc), floaters and dry eye. I was talked through the consent form without getting the chance to take it home and was also only seen by the surgeon in a sham two-minute consultation on the day of the surgery. I understand that both of those result to regulations being breached. At this point, I shan't go on to explain the harm that the poor eyesight and complications has all done to my life and mental health. I had made it clear that I wanted good eyesight for playing sport, and dearly wish I had stuck with my contacts as they gave me far better, and complication free, eyesight, but I was led to believe by the sales people that I'd get similar eyesight. Even afterwards, they told me my eyes needed time to settle down into their new subscription and that the complications would disappear, both of which were nonsense. As I was so invested in the scam, I believed them (and kept paying my monthly instalments), and ultimately got used to the poor eyesight. Being a sucker, I felt I had to put up with it having spent all that money and put myself through the surgery.
But the major issue here is that, in treating me, the company breached its own guidelines. The company's website on the day of the surgery (as detailed by Optimax's suitability prescription chart attached), and for a long period around that time, shows that epi-LASEK Wavefront should be available up to -3 dioptres sphere, whereas the treatment was recommended for me despite my prescription being -4.75 sphere in one eye, and -4.25 sphere in the other. Optimax's records show that they deemed me suitable despite this clear disparity, without any explanation why.
I hope these companies can be stopped - only those who have fallen for their scam know horrible it feels.
Last Edit:19 Aug 2020 13:47
by Martin
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This card is for Russell Ambrose, as I couldn’t let today slip by without reminding him that this is the NINTH anniversary of my laser eye surgery at Optimax - sadly a day more vividly remembered than most happier days in my life 
On a positive note, the greedy psychopathic businessman, and negligent surgeon Dr Wilbert Hoe, are the reason that My Beautiful Eyes Foundation and OERML exist.

On a positive note, the greedy psychopathic businessman, and negligent surgeon Dr Wilbert Hoe, are the reason that My Beautiful Eyes Foundation and OERML exist.
Last Edit:18 Feb 2020 19:38
by Sasha
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'42 procedures in 1 day' - and Optimax consider that something to boast about!
No wonder he (and Optimax) has a number of legal claims against him
Shame on you Dr Ghassan Ayoubi!
www.optimax.co.uk/laser_surgeons/dr_ayoubi/
www.optimax.co.uk/…/…/dr_ayoubi_web_profile_0714.pdf
No wonder he (and Optimax) has a number of legal claims against him

Shame on you Dr Ghassan Ayoubi!
www.optimax.co.uk/laser_surgeons/dr_ayoubi/
www.optimax.co.uk/…/…/dr_ayoubi_web_profile_0714.pdf
Last Edit:02 Oct 2023 09:04
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Hey Russell, for transparency and balance don't you think my ’touching patient story’ should be included in your Optimax article 
www.facebook.com/OptimaxUK/
'It’s a classic case of “you don’t know what you’ve got till it’s gone”, but worsening vision brings a multitude of other health concerns with it – and not just physical health concerns.’
www.optimax.co.uk/…/what_are_the_effects_of_poor_ey…
No Russell, I DID know what I had before I made the most regrettable mistake of my life and trusted your lying sleazeball of a surgeon Dr Wibert Hoe with my beautiful healthy eyes!
He irreparably damaged my eyes, and my life, by performing surgery that I should never have had - that you knew I should not have had (documented in Optimax internal emails obtained under my second SAR in 2017, dishonestly not disclosed under my first!) - so that I’m left to suffer pain and countless problems with my eyes, scared of what else may occur in the future.
Russell kept this from me and lied through his teeth (all recorded), knowing that I would NEVER have signed the settlement agreement if I'd found out.
'The link between failing vision and declining mental health has recently been brought to the spotlight. Research over the past few years has highlighted that people suffering from vision loss are twice as likely to suffer from depression as the rest of the population.’
No sh*t Sherlock!
I recently issued my SIXTEENTH legal claim against Russell Ambrose & Optimax (for breach of our Settlement Agreement), because Russell hates to be beaten, so makes me fight for what I am entitled to according to the agreement, bullying me with his very expensive legal team.
And my email to Russell's solicitor last night described his client as ‘sociopathic’, because I don't believe a normal human being could live with their conscience knowing that they are responsible for destroying so many people’s lives, while continuing to do so with zero remorse. (Whereas I think David Moulsdale veers toward psychopathy given what I know about him.)
But I thank Russell for this article, because it’s very helpful to all legal teams representing damaged refractive eye surgery clients, as one lawyer has already advised me.
And I have no doubt that Humpty Dumpty* will therefore be cursing Russell when he reads it.
Meanwhile, I apologise for the fact that I haven’t had time to write the next instalment of 'No More Ms Nice Guy’, which will include details of my secret meeting with Moulsdale in May 2014. But before you jump to conclusions, I assure you it had nothing to do with OERML, entirely about Optimax and Russell Ambrose.
And now I’ve teased you with that little gem, I'm going to have to get the post written soon!
*Russell’s pet name for David Moulsdale, because he hopes OE will fall off the wall and publicly ‘break' before Optimax does.

www.facebook.com/OptimaxUK/
'It’s a classic case of “you don’t know what you’ve got till it’s gone”, but worsening vision brings a multitude of other health concerns with it – and not just physical health concerns.’
www.optimax.co.uk/…/what_are_the_effects_of_poor_ey…
No Russell, I DID know what I had before I made the most regrettable mistake of my life and trusted your lying sleazeball of a surgeon Dr Wibert Hoe with my beautiful healthy eyes!
He irreparably damaged my eyes, and my life, by performing surgery that I should never have had - that you knew I should not have had (documented in Optimax internal emails obtained under my second SAR in 2017, dishonestly not disclosed under my first!) - so that I’m left to suffer pain and countless problems with my eyes, scared of what else may occur in the future.
Russell kept this from me and lied through his teeth (all recorded), knowing that I would NEVER have signed the settlement agreement if I'd found out.
'The link between failing vision and declining mental health has recently been brought to the spotlight. Research over the past few years has highlighted that people suffering from vision loss are twice as likely to suffer from depression as the rest of the population.’
No sh*t Sherlock!
I recently issued my SIXTEENTH legal claim against Russell Ambrose & Optimax (for breach of our Settlement Agreement), because Russell hates to be beaten, so makes me fight for what I am entitled to according to the agreement, bullying me with his very expensive legal team.
And my email to Russell's solicitor last night described his client as ‘sociopathic’, because I don't believe a normal human being could live with their conscience knowing that they are responsible for destroying so many people’s lives, while continuing to do so with zero remorse. (Whereas I think David Moulsdale veers toward psychopathy given what I know about him.)
But I thank Russell for this article, because it’s very helpful to all legal teams representing damaged refractive eye surgery clients, as one lawyer has already advised me.
And I have no doubt that Humpty Dumpty* will therefore be cursing Russell when he reads it.
Meanwhile, I apologise for the fact that I haven’t had time to write the next instalment of 'No More Ms Nice Guy’, which will include details of my secret meeting with Moulsdale in May 2014. But before you jump to conclusions, I assure you it had nothing to do with OERML, entirely about Optimax and Russell Ambrose.
And now I’ve teased you with that little gem, I'm going to have to get the post written soon!
*Russell’s pet name for David Moulsdale, because he hopes OE will fall off the wall and publicly ‘break' before Optimax does.
Last Edit:31 May 2019 19:01
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'verb: need; 3rd person present: needs; past tense: needed; past participle: needed; gerund or present participle: needing; modal verb: need
1. require (something) because it is essential or very important rather than just desirable.'
Just saying

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- Anon
Email Optimax CEO [admin edit]
______________
admin: If you have anything constructive or helpful to post you are welcome to do so, but unsubstantiated and cryptic posts don't help my campaign or damaged patients.
Send me documented evidence
______________
admin: If you have anything constructive or helpful to post you are welcome to do so, but unsubstantiated and cryptic posts don't help my campaign or damaged patients.
Send me documented evidence

Last Edit:13 Apr 2019 00:27
by Anon
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- Emmaln88
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Hello,
I stumbled across this website while researching. I had lasik + wavefront eye surgery in 2013. It was successful at first but unfortunately deteriorated within a year. My prescription has changed 3 times since surgery, getting worse each time and I now have to wear glasses again 24/7. I also have dry eyes too now. I recently went back to Optimax for a consultation and they want me to return again in 3 months as the tests showed a change in prescription. I was hoping to ask for advice about the corrective surgery - which is free - what questions should I ask? Is it not advisable at all?
Any help would be much appreciated.
Kind Regards
Emma
____________________
admin: If you developed dry eyes as a result of laser eye surgery, then it can only get worse if you have further 'corrective' surgery - to correct the results of the ops that you bought to correct your vision initially!
A refund is the only thing I'd want from Optimax - and artificial tears of course, which it's possible you will unfortunately need for the rest of your life
I stumbled across this website while researching. I had lasik + wavefront eye surgery in 2013. It was successful at first but unfortunately deteriorated within a year. My prescription has changed 3 times since surgery, getting worse each time and I now have to wear glasses again 24/7. I also have dry eyes too now. I recently went back to Optimax for a consultation and they want me to return again in 3 months as the tests showed a change in prescription. I was hoping to ask for advice about the corrective surgery - which is free - what questions should I ask? Is it not advisable at all?
Any help would be much appreciated.
Kind Regards
Emma
____________________
admin: If you developed dry eyes as a result of laser eye surgery, then it can only get worse if you have further 'corrective' surgery - to correct the results of the ops that you bought to correct your vision initially!
A refund is the only thing I'd want from Optimax - and artificial tears of course, which it's possible you will unfortunately need for the rest of your life

Last Edit:02 Oct 2023 17:45
by Emmaln88
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I'm not allowed to post reviews about my surgery at Optimax, but if I were I doubt that I could do better than this from another angry victim 
www.facebook.com/pages/Optimax-Laser-Eye-Clinic/152158491838236

www.facebook.com/pages/Optimax-Laser-Eye-Clinic/152158491838236
Last Edit:28 Apr 2021 18:10
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- Jane A
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It'll be six years this weekend (24/11/2012), the date my life was ruined forever by Optimax.
The past 6 years have been a constant daily battle dealing with the discomfort, blurred vision, eye strain, depression... you name it
I was 100% happier in my glasses & contacts, and I was fooled into thinking that laser eye surgery would make me happier and life easier.
It's a very lonely place when you are the victim of damaged eyes, as trying to get the correct help is verging on the impossible. It's a way of life I have sadly had to accept, and I keep how I feel to myself much of the time.
Russell Ambrose & Optimax, you will never know the severity of what you have done to me. Nor do you care.
I just hope that anyone reading this considering eye surgery will steer well clear.
The past 6 years have been a constant daily battle dealing with the discomfort, blurred vision, eye strain, depression... you name it

I was 100% happier in my glasses & contacts, and I was fooled into thinking that laser eye surgery would make me happier and life easier.
It's a very lonely place when you are the victim of damaged eyes, as trying to get the correct help is verging on the impossible. It's a way of life I have sadly had to accept, and I keep how I feel to myself much of the time.
Russell Ambrose & Optimax, you will never know the severity of what you have done to me. Nor do you care.
I just hope that anyone reading this considering eye surgery will steer well clear.
Last Edit:20 Nov 2018 13:13
by Jane A
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As I explained in my previous post, Ms Ellis refused to approve my comment on her page, and on 22 October I emailed her...
'Hi Rosalyn
Re thamesidemedia.com/laser-eye-surgery-optimax-story
Given their offer of free surgery for ‘digital influencers’, and your refusal to allow any negative comments about this company on your page, did you receive an incentive from Optimax in return for your blog?
If the answer is no, then why are you refusing to publish honest comments from damaged patients?'
No reply, so I sent a second email two days later...
'Hi Rosalyn
Your response to my previous email would be appreciated, if only out of courtesy.
Meanwhile, if you have received any incentive from Optimax, you should disclose this on your blog.’
A few days later I revisited her blog and found this...
More fool Rosalyn Ellis if she wasn’t paid, while Russell Ambrose will be thrilled if it was a freebie, given that he has a phobia about parting with money, one that I do my utmost to help him overcome - I hate to see anyone suffering!
But no matter if paid or not, Ms Ellis has indisputably written an advertorial: according to the Cambridge Dictionary definition, 'an advertisement in a newspaper or magazine that is designed to look like an article by the writers of the magazine’.
Coincidentally, an email received by a journalist on 18 October was forwarded to me last week, from 'Colewood Internet Ltd’, on behalf of Optimax.
'Subject: Free Vision Correction Surgery for Journalists at Optimax'
The exact same message was sent as a press release in January 2018!
pressreleases.responsesource.com/news/94...urnalists-at-optimax
Of course they had no serious takers, presumably because any journalist worth their salt would research this subject in depth before putting their eyes and reputation on the line.
And I doubt that Optimax’s publicised lifetime bond to Sasha Rodoy and inextricable link to OERML is a good advertisement either!
But just in case any of you crazy fun loving devil may care journalists out there are prepared to throw caution to the wind, say 'what the hell, who cares that I’ve only got one pair of eyes, let’s give it a go!', Krina Desai is now the person to contact, because after 10 years of keeping secrets, James Seton left Optimax in October.
Glad to help out Russell, and I'll even share details with the CQC, GMC, and RCOphth
'Hi Rosalyn
Re thamesidemedia.com/laser-eye-surgery-optimax-story
Given their offer of free surgery for ‘digital influencers’, and your refusal to allow any negative comments about this company on your page, did you receive an incentive from Optimax in return for your blog?
If the answer is no, then why are you refusing to publish honest comments from damaged patients?'
No reply, so I sent a second email two days later...
'Hi Rosalyn
Your response to my previous email would be appreciated, if only out of courtesy.
Meanwhile, if you have received any incentive from Optimax, you should disclose this on your blog.’
A few days later I revisited her blog and found this...
More fool Rosalyn Ellis if she wasn’t paid, while Russell Ambrose will be thrilled if it was a freebie, given that he has a phobia about parting with money, one that I do my utmost to help him overcome - I hate to see anyone suffering!
But no matter if paid or not, Ms Ellis has indisputably written an advertorial: according to the Cambridge Dictionary definition, 'an advertisement in a newspaper or magazine that is designed to look like an article by the writers of the magazine’.
Coincidentally, an email received by a journalist on 18 October was forwarded to me last week, from 'Colewood Internet Ltd’, on behalf of Optimax.
'Subject: Free Vision Correction Surgery for Journalists at Optimax'
The exact same message was sent as a press release in January 2018!
pressreleases.responsesource.com/news/94...urnalists-at-optimax
Of course they had no serious takers, presumably because any journalist worth their salt would research this subject in depth before putting their eyes and reputation on the line.
And I doubt that Optimax’s publicised lifetime bond to Sasha Rodoy and inextricable link to OERML is a good advertisement either!
But just in case any of you crazy fun loving devil may care journalists out there are prepared to throw caution to the wind, say 'what the hell, who cares that I’ve only got one pair of eyes, let’s give it a go!', Krina Desai is now the person to contact, because after 10 years of keeping secrets, James Seton left Optimax in October.
Glad to help out Russell, and I'll even share details with the CQC, GMC, and RCOphth

Last Edit:04 Nov 2018 10:55
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