Government Regulation

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Replied by admin on topic Refractive eye surgery is NOT cosmetic!

Posted 24 Jan 2015 18:05 #81
"The whole industry has been accused of acting like "cowboys" and selling products "like double glazing"."

Sound familiar?!

"Ministers described it as a "cowboy industry" of "murky practices"."

"Legislators have clearly been paying only lip service to the sector's dire warnings that dermal fillers are a crisis waiting to happen."

Read the BBC articles to understand why I am determined that Health Secretary Jeremy Hunt and his cohorts stop referring to eye surgery as ‘cosmetic’, and acknowledge the fact that this is a crisis already happening!

I make no apologies to anyone when I say that unregulated eye surgery is a far bigger scandal than the cosmetic surgery furore, and I will keep on repeating this until the government accept it!

Meanwhile, to those who haven't yet sent a hard copy of your story for me to present to the Health Minister on 4 February, please see my 'URGENT invitation' below!

This invitation is open to anyone who has suffered problems after refractive eye surgery - lens exchange or laser, no matter who the surgeon, or when!

This includes residents in Ireland and Scotland too :kiss:
Last Edit:24 Jan 2015 18:27 by admin
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Replied by admin on topic URGENT invitation!

Posted 21 Jan 2015 15:51 #82
I am meeting with Health Minister Daniel Poulter on 4 February ’15 :kiss:

Because I have so much ground to cover, and time is limited, rather than detail individual problems, I intend to present the Minister with a file of personal accounts from damaged patients.

I am therefore inviting everyone damaged by eye surgery to send me your story, no matter which surgeon/clinic treated you. All will be included.

Your account can be as short or lengthy as you choose.

Be sure to explain how the negative results of eye surgery affects your life, and those around you.

If you had to give up work and rely on government benefits, please say so.

If you need (or have needed) medical treatment and /or prescriptions provided by the NHS, it is vital that you mention this too!

With starbursts and haloes, many people are unable to drive after dusk throughout the winter months. Mention that!

Include as many details as you want to...

If you would like to participate, please write your story in letter form and send it to me by post - NOT email!

Contact me for postal address: info@opticalexpressruinedmylife.co.uk

With MP John McDonnell's support, it has taken more than two years to persuade the Health Minister to meet with me! And I will not leave until I have a guarantee from Dr Poulter that this scandal will be investigated, and dealt with appropriately.

In October '14, Dept of Health civil servants assured me that should I still wish to, I would also be able to meet with Health Secretary Jeremy Hunt at a later date. With the General Election so close I wouldn't expect this to happen until later in the year.

However, there is of course the possibility that there will be a major shift in government, another reason to contact your MP asap and pressure them to support you!

Template here if needed: www.opticalexpressruinedmylife.co.uk/ind...rgery-epetition.html
Last Edit:21 Jan 2015 21:20 by admin
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Replied by Bobby2 on topic CONTACT YOUR MP - URGENT

Posted 09 Jan 2015 06:56 #83
I attended yet another NHS appointment at my local eye hospital. After a quick chat with the optometrist she asked about my previous history, I said don’t ever go to Optical Express, she replied if you see what I see working here you’d never go anywhere like that. I asked if she was aware of other OE damaged patients, “many” she said.
I was then seen by two very experienced eye consultants and their conclusion was they were aware of my poor vision and said I had ”been left with an inferior visual system” but as I have had so much surgery to try and correct the original, there was nothing left to do, apart from further surgery with too high risk that they were unable to offer.

This is a real time problem and the data is obviously there, let’s hope the government start collecting it, processing it and acting quickly. Every day that passes means more people are being damaged, this is not like smoking where it took years for the damage to become apparent.

Thank you Sasha for your continued help.
Last Edit:09 Jan 2015 09:23 by Bobby2
  • Fido

Replied by Fido on topic CONTACT YOUR MP - URGENT

Posted 08 Jan 2015 20:46 #84
I feel sure that your dedication is likely to help a lot of people and well done for keeping going.

The feedback I have read online suggests David Moulsdale is likely to have manipulated and bullied a lot of people including his staff. No one deserves to be bullied.

It is time good wins!
Last Edit:09 Jan 2015 09:24 by Fido
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Replied by admin on topic CONTACT YOUR MP - URGENT

Posted 08 Jan 2015 20:15 #85
I put most else aside today to answer as many emails as I could from damaged patients asking for my help.

This has been exhausting and left me feeling angry

I usually temper my anger by toying with the industry's main players, knowing that my campaign is tormenting them!

I have always said I didn’t know how I’d cope when the truth was finally exposed, and sure enough, after all the press this week, I am swamped with people asking for my help - and it’s still early days!

With this scandal at last unfolding, and the numbers with problems as high as I predicted, it is more horrifying than I expected - and the vast numbers of laser victims are yet to surface when the press and media move on from RLE.

John McDonnell and I warned the government so many times that this would happen if they continued to turn a blind eye [sic], and here we are!

Our meeting with the Health Minister is now re-scheduled for 4 February.

Before then, lawyers are working with us to provide a realistic estimation of numbers of expected litigants, and costs of medical treatment we expect the government (tax payers) will eventually have to pay for.

Money is usually the motivator - unfortunately for the industry, it was never mine :kiss:
Last Edit:08 Jan 2015 20:35 by admin
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Replied by admin on topic Government lack of action

Posted 04 Jan 2015 14:00 #86
On 24 April 2013 I posted this announcement:
"After months of review, Prof Bruce Keogh's report was finally published:

This is good news for My Beautiful Eyes Campaign as the recommendations for strict regulation of the cosmetic surgery industry must surely highlight the fact that the eye surgery industry deserves equal regulation - at the very least!

We're talking about EYES, one of our most precious senses!

The time is fast approaching when Keogh's concerns with Botox etc.. will take second place to the seriousness of the damage being done to people's eyes.

That's a promise
One year and four months on and nothing has changed. In that time how many more thousands of people have had their eyes damaged because of lack of government regulation?

John McDonnell MP met with Health Minister Daniel Poulter in May - I was not allowed to attend as a 'civilian' due to ministerial 'protocol'. What nonsense!

Empty promises were made...

Dr Poulter has finally agreed to meet with me later this month, so let's hope the fallout from the Observer's front page story today will shame the government into action - especialy with a general election on the horizon

Last Edit:04 Jan 2015 16:58 by admin
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Replied by admin on topic Meeting with Minister of Health

Posted 17 Dec 2014 08:36 #87
Yesterday, John McDonnell received a letter from the Minister of Health, finally agreeing to meet with me in January

It's only taken a year or two to arrange this meeting, and I expect Dan Poulter will be looking forward to it as much as he would a vasectomy!

I will be asking for hard copies of people's personal accounts of their problems following eye surgery (laser and RLE), so far ignored by the government, which I will be hand delivering to the Minister in bulk.

And I'll be taking my torch with me :kiss:
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Replied by admin on topic 20 Oct '14: Dept of Health meeting

Posted 23 Oct 2014 23:19 #88
Monday afternoon: John McDonnell and I met with Dept of Health officials at Whitehall.

Our discussions lasted for almost an hour and we covered as much ground as we could within a relatively short space of time.

It started with talk about the plans for the Royal College of Surgeons to certify and “credentialise” cosmetic surgeons, specific to cosmetic surgery, specific to type of surgery, beginning in March 2015... blah blah…

I told them that this had little to do with eye surgery, and by that time thousands more will have had their eyes damaged!

John said, in the meantime, whilst waiting for certification and credentialising process, we want interim action.

More blah blah...

After 15 mins of this, in absolute exasperation, I said: “This is bullish*t!"

They listened.

I pointed out the exorbitant costs to the NHS, cleaning up after the high street - some people left blind and needing emergency surgery to save their sight, all provided by the NHS!

I explained that surgeons are under pressure, working for businessmen who don’t care what happens to the patients.

As Joanna McGraw admitted in Stephanie’s court case, she sees patients only 3 to 4 minutes before major eye surgery, operating on a staggering 22 patients a per day - minimum!

I explained the target based salaries, commissions for surgeons as well as optometrists and sales staff... the heavy pressure sales tactics, optoms unethically selling procedures to unsuitable candidates.

I gave them a copy of the Patient Advisor Flow and promised to send copies of documents itemising bonus commission payments, provided by OE whistle blowers.

NB: The next day I spoke with the General Optical Council and hope to have a meeting confirmed next week to discuss the major part optometrists are playing in this scandal.

I detailed how RLE is being sold as an option to laser eye surgery, to people without cataracts. I mentioned Musgrove Park Hospital and emphasised that these problems happen on a daily basis at Optical Express.

I said “bullsh*t” a few more times, stressing again that eye surgery is NOT cosmetic surgery, and promised to forward some of the endless horror stories I receive.

I reminded them of the millions it is costing in benefit payments alone, to people who are left unable to work after debilitating surgery.

As I told you I would, with the help of a torch, I gave a practical demonstration of starbursts, explaining why the DVLA should be involved too!

Advertising was discussed… I said that celebrity endorsement must stop - how many people had laser eye surgery because Mel B did?

John pointed out that the marketing is gathering pace, and said an interim report is urgently needed. He was told this would be up to the Ministers and they would discuss it at their next meeting.

John asked when they were meeting with the Minister?

"Sometime this month", they replied.

I interrupted and asked: "How long did it take for dodgy breast implants to be taken off the market?". No-one could tell me.

I said I recalled that it was only a matter of weeks, yet people will continue to have their eyes irreparably damaged while we are expected to wait until the end of 2015/16 for further reports!

I advised that enforcement is urgently needed for the surgeon to personally meet with the patient at least a week before surgery, that pre-op consultations should not be left to an optometrist.

I pointed out the massive tax losses with OE et al regularly putting stores into administration - and the government allows it!

I mentioned Lord Jack McConnell’s lobbying on behalf of Optical Express, corruption within the government… trust me, I didn’t hold anything back!

I said I am angry - for me, and for every one of the tens of thousands of people damaged by this industry, while the Ministers are ’too busy” to meet with me.

Although pleased with the general tone of the meeting, I now await the outcome.

I have finally been promised a meeting with the Health Minister, but said that I also expect to meet with Jeremy Hunt - before the General Election!

As John said after the meeting, our 'good cop, bad cop' routine worked well - guess who played 'bad cop'

I will of course update you when I have more info :kiss:
Last Edit:23 Oct 2014 23:20 by admin
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Replied by admin on topic Meeting with Dept Health officials

Posted 11 Oct 2014 22:19 #89
John McDonnell and I are meeting with Department of Health officials on 20 October.

Although I will make no further comment on this until after the meeting, if anyone has anything they would like me to mention on their behalf, please contact me!

Thinking of taking a torch to better illustrate just a few of the problems some of us suffer after eye surgery - recently labelled an 'activist' perhaps I should behave like one!
Last Edit:11 Oct 2014 22:28 by admin
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Replied by admin on topic Government 'flannel'...

Posted 05 Oct 2014 18:05 #90
6 May 2014:
John McDonnell MP and Professor Harminder Dua (then President of the Royal College of Ophthalmologists) met with Health Minister Daniel Poulter.

Submitted to the Minister’s office in advance, John had included my name on the list of people accompanying him. It had taken months to arrange a date to suit us all, but at the eleventh hour John was informed by Poulter’s office that, due to “protocol”, I could not attend.

At the meeting John urged Dr Poulter to meet with me, following which we both wrote asking him to do so.

NB: Promises made to John and Harminder have not been actioned!

5 June
Dr Poulter replied to my email sent on 16 May: “Firstly, may I say that I am familiar with your good work in raising awareness of, and highlighting the issues and risks associated with, refractive eye surgery. Your website ‘My Beautiful Eyes’ provides a platform for people to air their concerns, obtain advice and gain support.”

No it doesn’t, and I react badly to being patronised!

I appreciate that you are disappointed at not attending the meeting. However, this meeting was held at the request of John McDonnell MP, whom you may wish to approach about our discussions.

My request to meet with him went unanswered - and my verbal response is unprintable!

30 June:
Dr Poulter wrote to John: “Due to heavy pressures in my diary, it is not feasible for me to meet with Sasha Rodoy at this time. However, she may wish to meet with my officials to discuss her personal experience and her good work in raising awareness of, and highlighting the issues and risks associated with, refractive eye surgery.”

3 July:
I emailed both named officials and copied in John and his PA, Seb Corbyn.

5 July:
No response. I resent same email.

Approx a week later:
Still no reply, and with the Summer Recess approaching I called the offices of both officials and left messages for each - one of whom I was told was away for a few weeks.

29 August:
Tired of waiting I told John that I was writing to the Secretary of State, Jeremy Hunt. I did so but received no reply.

15 September:
John McDonnell tabled parliamentary Questions, asking Jeremy Hunt if he had received correspondence from Sasha Rodoy, and if so, did he intend to respond to me.

He received no reply.

24 September:
I received this message: "Dear Ms Rodoy,

Thank you for your further correspondence of 29 August to Jeremy Hunt about laser eye surgery. I have been asked to reply.

I note your ongoing concerns about this matter. However, due to diary commitments, the Secretary of State is unable to meet with you.

You may wish to discuss your concerns with Department of Health officials, who are happy to meet with you, as suggested by Dr Dan Poulter following his meeting with John McDonnell MP.

For further discussion, you may wish to contact Dawn O’Neill at (edited)

I hope this reply is helpful.

Yours sincerely,

Richard Tromans
Ministerial Correspondence and Public Enquiries
Department of Health

30 September:
I told John McDonnell I considered this to be “bullsh*t”, but played the game and wrote to Dawn O'Neill: "In response to my letter sent to the Secretary of State on 29 August, Richard Tromans writes that Jeremy Hunt is too busy to meet with me.

In his letter dated 30 June 2014, Daniel Poulter advised John McDonnell that he too was unable to meet with me, suggesting I should contact Noel Griffin and Tim Baxter.

Accordingly, I emailed both parties at least twice, left messages with their offices, yet to date have received no acknowledgment from either. Please see details below. (I attached copies of my emails sent to Noel and Tim on 3rd, 5th & 7 July.)

Meanwhile, whilst the government continue to be “too busy” to discuss the very serious issues concerning the refractive eye surgery industry and the lack of government intervention, Stephanie Holloway is one of estimated tens of thousands damaged by Optical Express et al, many far worse:http://www.dailymail.co.uk/news/article-2771023/Optical-Express-pay-500-000-damages-laser-surgery-wrecked-young-woman-s-life-spied-prove-lying.html

I am being interviewed for BBC Radio 5 Live Investigates, @ 11.00am on Sunday 5 October, when I will highlight the government’s lack of interest in this serious matter and their refusal to meet with me.

I am writing to you simply to show that I have taken all steps advised, even though they lead nowhere

30 September:
I received auto reply from Dawn: "I am at an all day meeting on Tuesday 30 September My emails are not being monitored. I will respond when I return on Wednesday."

30 September:
At 2.00pm I pre recorded an interview with Adrian Goldberg for BBC 5 Live Investigates (to be broadcast 5 October). I said that Stephanie is far from a unique case, there are thousands more like her, many with far worse problems.

I slated the government and pointed out that the high street eye surgery industry is costing the government millions of pounds as the NHS are left to pick up the pieces.

Adrian replied that this was at cost to the tax payers, and I agreed.

30 September:
The BBC asked the government for their response to my comments and were told the Press Office would get back to them.

2 October:
I received an email from Dawn O'Neill: "Following correspondence with Ministers, I understand that Dr Dan Poulter suggested that you meet with officials. Following your email to Tim and Noel on 3 July, I responded (on 4th July), offering you a meeting and suggesting some dates. We have not received a response to this email, nor to subsequent emails from Noel (on 7th July) and me (17th July) (copies attached)…

If you want to give me dates/time to avoid, I am happy to put forward some dates for you to consider. Please let me know how you wish to proceed.”

Copies of the emails she alleged were sent to me on 4th, 7th & 17 July were attached. I had never seen them before.

3 October:
Midday, BBC 5 Live still had no press statement from Dept of Health responding to my comments, and I made a bet that they were waiting for me to email my reply to Dawn.

At 3.17pm I received a phone call from Dawn at exactly the same moment I was sending her this email:

"Thank you for your reply.

I can categorically confirm that I did not receive any of the emails you attached to your email yesterday. It is strange that three emails from two senders did not reach me.

I would therefore appreciate it if you and Noel Griffin would send the originals via your “Forward” facility so all details are displayed, and I can then ask my IP provider to investigate.

Meanwhile, I need to also check John McDonnell’s availability before responding with dates.”

Dawn was very keen to arrange a meeting asap - yet hadn’t bothered to call after my lack of response to the three alleged emails of 4th, 7th & 17 July!

I repeated what I’d just emailed to her - and more!

Said how disgusted I am with the government - who are turning a blind eye [sic] to information they have been given... criticised their claims of being too busy to meet with me, yet Jeremy Hunt had found time to meet with friends of mine last year - twice - to discuss a case of NHS negligence.*

I added that perhaps it had helped that one of the family is a world famous musician.

I also said that I did not accept that the emails were ever sent to me in July.

FYI: Dawn did not ‘Forward’ original emails to me as I’d asked, and I have since checked with my ISP and there is no record of these ever having reached my server!

I believe these emails were faked.

Look carefully at the dates and content of messages, especially the one from Richard Tromans, and make up your own mind!

No surprise that my interview with Adrian Goldberg was edited out of the broadcast today, with a response from the Dept of Health claiming they're looking to "make the industry more transparent"!

Pot, kettle, black methinks!

Stephanie is angry because she only agreed to the 5 Live interview to support My Beautiful Eyes Campaign, but every one of the many references she made to MBE were edited out!

She is also angry at OE's statement that they: "believe Stephanie's symptoms could be fully resolved with further treatment"! (Coincidentally, the very same statement was made by the owner of the company responsible for damaging my eyes, when he not only lied, but also breached Data Protection Act by discussing my details with two patients via email )

* A member of the family died following an eye operation at Moorfields in 2013. Jeremy Hunt promised that he would make sure there were changes so it would never happen again. I was given all the letters and documents with permission to use them as I saw fit to help my campaign.

Watch this space :kiss:
Last Edit:06 Oct 2014 08:01 by admin
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