Lasik | Lasek Problems

In 2008 I had laser eye surgery at Optical Express in Belfast and as I write this I am struggling to read the words on my laptop.

Before surgery I had average vision but since treatment from Optical Express a specialist had diagnosed Post Lasik Corneal Eurasia which is deforming the shape of my eyes.

I have contacted Optical Express on a number of occasions to retrieve my records for a NHS doctor as I urgently need an operation.

If that weren't bad enough they first asked for me to pay for my records (surely illegal) and since then all my requests have been ignored.

I am a hard working student and a decent human being. Life is tough enough without organisations like this one damaging your health for the sake of a few more customers, I say customers because i do not honestly believe that they see the people who come to them seeking medical help as patients.

Thanks for reading this.

Please advise re unsuccessful Lasik surgery on 27/12/13 at Bluewater.
My vision has deteriorated. I have had two different glasses prescriptions since the surgery.
Optical Express suggested that my eyes could be 'tweaked' after 3 months, but I'm loathe to return to them.
Am I obliged to give them the opportunity to repair?
Can I get a refund?
Paid £1,500 deposit with 10 months interest free credit to begin in April 2014.
However, a payment was taken in January and February.
Can I stop any further direct debits?
Worried about my sight and fearful of losing my job.
_____________________________________
admin: First you should contact Hitachi to stop payments. Pls contact me for details: info@opticalexpressruinedmylife.co.uk

Yeah i think the problems are associated with the dryness as the corneal scans came back normal and the wavefront analysis didn't show any elevated HOA.
I have tried a lot of different lubicant drops a swell as temporary punctal plugs and steroid drops. i have recently started on ciclosporine and tetracycline which i am hoping will help as i believe my dry eye is called MGD.
i do warm compresses twice a day also and although they offer temporary relief i dont feel any long term benefits yet. i have heard about lipiflow but not sure how available that is at the moment? the most annoying part is the light streaking and daytime glare but only when blinking.
Has anyone else experienced this and is it likely to improve after 18 months?
Thanks

DES can be evaporative, underproductive or both. Suggest you have a proper evaluation to find out which and have this treated appropriately

Sounds like your visual symptoms are coming from DES - a poor tear film and hence imperfect ocular surface, assuming HOAs (High Order Aberrations) are not overly elevated.
Dry eye symptoms are usually maximal 4-8 weeks after treatment so that could fit with the timing.
Best to be under care of anterior segment specialist to treat the DES. Options include flaxseed oil supplements 2000-4000mg daily (takes a few weeks to start to work), lid hygiene, tear punctal plugs (temp or perm), plus a course of steroid drops to tackle inflammatory component.

Hi
I had wavefront lasik in August 2012 at the Newcastle branch and immediately after surgery suffered from dry eye (DES) and light sensitivity, neither experienced before when my eyes were perfect in that respect.
After about 2 months I noticed light streaking from any light source when I blinked, made worse if my eyes watered or I put drops in.
At first it was most noticeable at night but gradually become more noticeable during the day when looking at a mobile phone, or light coming through the window.
If my eyes are wide open i don't notice this, but any kind of blind or partial closure of my eyelids and the streaks appear and lengthen dependent on how much i blink,
i still suffer from DES and light streaking 18 months after surgery and tend to notice the light problems more when my eyes are irritated, so I think they may be linked.
i have been back to Optical Express a number of times and had all checks done and they say my eyes are fine and that I only have minor DES.
i have visited my local eye hospital and again they can't find any problems besides DES, so I am becoming really depressed and beginning to give up on hope it will improve.
i have read similar stories on websites and no one has been able to find an answer to the light streaking, although I've read some suggestions it's caused by the tear film and/or the pressure caused by the eyelid when blinking.
Does anyone have any advise or answers to my problems as I really don't know were to go from here?
Many thanks,
Paul

Surgery done, really pleased, no after effects, no dry eye, the only thing I do now is stare and forget to blink

After 4 years I have now -1 right eye.

Back to Optical Express Saturday to see what they going to do, contract says 3 year guarantee, I did report loss of vision to them about two years in but they said it was because I was stressed!

So I'm going to argue my point that it was reported within the three years and was sent away with drops and told to relax.

I'll let u know what they say... I've heard some contracts are 4 years but I was told lifetime - but what they didn't tell me was that it was lifetime care, not lifetime guarantee.

Mis-selling IMO!

Ok picked up glasses but there no good as depending which part of eye I'm looking through depends on what I'm seeing ! Tried them driving and nearly crashed as I can't judge distance ! Oh well back to drawing board

Hi All

So glad I found this site before it was too late and I'm so grateful to Sasha for her immediate response to my email below:

"I have booked and paid to have my Wavefront Intralase Lasik surgery at Harley Street tomorrow. Jonathan Carr will be my surgeon. I have just come across your site having thought I’d better do some research on this. My prescription is -6.5 and -5.5 and I have bad astigmatism and dry eyes. However I was told as my dry eyes were caused by years of contact lens wear and was not affecting my cornea that it was fine to go ahead.

However, my Boots optician advised me that I wasn’t a good candidate for laser surgery.

I’m now really scared, if I decide not to go ahead at this stage what are the chances of me getting a refund of my full payment?"

A brief overview of my story: I was diagnosed with diabetes in February 2013 and my prescription has been fluctuating and my night vision is really bad. I therefore opted for eye surgery. On my first consultation they said they wanted a letter from my GP giving permission to perform surgery which I got, but my prescription was still not stable. After 6 months I went back and they said it was now OK to go ahead.

At the appointment I told the optom about Boots, my dry eyes and my concerns. She said I only have dry eyes round the edges and not on the cornea so it would be OK, plus the final decision would be made by the surgeon on the day. So I paid up.

I've now cancelled my surgery and just hope they refund me in full.

Caz

Going to pick mine up tomorrow ,but these are for distance which wasn't a problem before RLE