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  • HazelJ
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Replied by HazelJ on topic GENERAL CHAT - Open to all

Posted 17 Dec 2013 18:21 #481
Well OE have just proved yet again what thieving b*****ds they are, just received my records from them at a cost of €50! Oh no - they took a further £10 with out consulting us :evil:
Last Edit:17 Dec 2013 18:31 by HazelJ
  • Chris

Replied by Chris on topic GENERAL CHAT - Open to all

Posted 12 Dec 2013 13:43 #482
Hi all, is anybody able to recommend a solicitor that doesn't require an expensive medico-legal eye examination? At present there's just no way I can afford this step to begin action against OE.

Thanks,
Chris
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Last Edit:14 Dec 2013 21:02 by Chris
  • HazelJ
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Replied by HazelJ on topic GENERAL CHAT - Open to all

Posted 05 Dec 2013 17:25 #483
OE offered to put plugs in my eyes due to them being very dry after RLE surgery a year ago. I was surprised when they called to say they were in and to make an appointment to have them put in, as I had already requested my records to be sent to me!

Living in Ireland there is not a NHS so I agreed, but guess what the night before I get a message left on my phone cancelling the appointment as the optom couldn't fit them so to call and make another appointment in two weeks when they would have someone there who could!

Do they really think I'm so stupid to believe that they're not just giving me the run around again!

Made my mind up I'm off to court not an OE shop. :evil:
Last Edit:05 Dec 2013 18:29 by HazelJ
  • Lorna

Replied by Lorna on topic GENERAL CHAT - Open to all

Posted 02 Dec 2013 23:38 #484
The "believe" word speaks volumes does it not?

"By offering a detailed and well-coordinated protocol
for continuous communication between the patient,
clinical providers, and complex case manager, this system
ensures that patients believe they are receiving
appropriate attention and the best possible care for their
condition. Given that these patients are likely to be anx-
ious, this dedicated communication is a key element in
maintaining patient satisfaction. In fact, many of these
patients become ambassadors for the practice following
completion of their care, regardless of their complica-
tion, because of the care and attention they received".

A Complex Case Management System
Provides Optimal Care for All Patients
Jan A. Venter, MD; Stephen J. Hannan, MCOptom
by Lorna
  • TrevBranch
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Replied by TrevBranch on topic Received refund from Hitachi!!!

Posted 28 Nov 2013 15:39 #485
Hi Poppy, after reading your story and being successful in getting back your monies paid through Hitachi Finance, could you please advise me on what steps to take so I may achieve the same outcome.

I have been back after my treatment more than 15 times now. I have all the dry eye symptoms and would not risk any further treatment. I only want my money back to invest in some quality varifocals,as that's now my only option.

Kind Regards
Trevor

PS: Sasha has my email address & number
Last Edit:28 Nov 2013 18:13 by TrevBranch
  • Mr Starburst
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Replied by Mr Starburst on topic Wikipedia

Posted 24 Nov 2013 10:38 #486
The original Hippocratic Oath states: "I will keep them (patients) from harm and injustice."

OE's Hypocritical Oath states: "I will keep them from the truth and hope they don't sue me"
Last Edit:24 Nov 2013 11:48 by Mr Starburst
  • Anon

Replied by Anon on topic Wikipedia

Posted 24 Nov 2013 00:32 #487
An update to OE's Wikipedia page is sure to attract attention from OE's paid Wiki editors wanting to delete it, as they do with any facts OE don't want publicising. Question is, how long can OE continue to silence people? Or should I say, how much longer can they afford to financially?

en.wikipedia.org/wiki/Optical_Express
Last Edit:24 Nov 2013 00:34 by Anon
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  • HazelJ
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Replied by HazelJ on topic GENERAL CHAT

Posted 22 Oct 2013 18:20 #488
Thanks for chat Robin you have given me a good few things to look in to, didn't get chance to chat horses before my credit ran out lol hopefully next time. :woohoo:
Last Edit:01 Jan 2024 17:13 by HazelJ
  • Robin
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Replied by Robin on topic GENERAL CHAT - Open to all

Posted 18 Oct 2013 19:42 #489
HazelJ, I would be really pleased too speak to you if that would help? it sometimes just takes someone that has gone through what you are going through to really understand and empathise. One of the selling points for refractive procedures is increased confidence but if you have problems it can drain every ounce that you had left. I too reached a VERY low ebb. Please get in touch via this website? We could talk horses too xx
by Robin
  • HazelJ
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Replied by HazelJ on topic GENERAL CHAT - Open to all

Posted 18 Oct 2013 19:11 #490
Having had RLE done over a year ago and now suffering from Floaters and Dry Eyes feeling very low today I went back to college [big step at 56] as felt more confident with my new eyes I now suffer every'. lesson with the lights and although they are very good turning them off if I ask it isn't always fair on other students. What worries me more is how much worse they are going to get and will I still be able to ride my horse and see my grandchild grow up ! I'm in constant pain why are these people still getting away with this. :woohoo:
by HazelJ
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